Financial Aid Administrator

Atrium is seeking on behalf of our client a Student Accounts and Financial Aid Manager to join a highly regarded Pre-K through Grade 12 college preparatory school in Brooklyn, New York. Reporting to the Chief Financial and Operating Officer, this role is responsible for managing student billing, collections, enrollment contracts, and financial aid administration while providing exceptional service to students and families. The ideal candidate will bring strong financial acumen, excellent organizational skills, and the ability to manage sensitive information with professionalism and discretion.

Location

Brooklyn, NY

Pay

$90,000 - $125,000 annually

About the Organization

Our client is an independent Pre-K through Grade 12 college preparatory school serving approximately 1,000 students. The school is committed to academic excellence, community engagement, and fostering an inclusive environment where students, families, and employees can thrive.

Responsibilities

Student Billing & Account Management

• Manage all student billing processes, including tuition, auxiliary fees, incidental fees, payments, and credits for over 1,000 student accounts.
• Maintain accurate student account records within the TADS billing system.
• Coordinate with internal departments regarding auxiliary and incidental billing activities.
• Prepare aging reports and identify collection trends or concerns for leadership review.
• Manage communications with families regarding account balances, payment plans, and billing inquiries.
• Coordinate with external collection agencies on past-due accounts and recommend process improvements as appropriate.
• Prepare documentation requested by families, including promissory notes, dependent care forms, and tuition reimbursement forms.
• Generate enrollment and financial aid data for annual reporting requirements.
• Collaborate with internal teams to prepare and distribute more than 1,200 enrollment contracts annually.
• Process enrollment deposits and monitor contract returns and related reporting.
• Prepare daily enrollment and re-enrollment summary reports.
• Prepare journal entries, account reconciliations, and support annual audit activities.
• Communicate enrollment contract terms, conditions, and related policies throughout the year.
• Serve as the primary contact for tuition, enrollment, financial aid, and student account inquiries.

Financial Aid Administration

• Guide more than 500 applicants through the financial aid application process and communicate documentation requirements.
• Review financial aid applications and supporting documentation to evaluate eligibility and prepare information for the Financial Aid Committee.
• Assess appeals and emergency aid requests, analyze supporting materials, and communicate decisions to families.
• Track and report on financial aid awards, trends, and related analytics.
• Serve as a liaison for financial aid-related communications across the school community.
• Process payments to external vendors supporting financial aid programs.
• Evaluate financial aid systems and recommend enhancements to improve efficiency and service.

Qualifications

• Strong financial and analytical skills with the ability to identify discrepancies, maintain data integrity, and ensure accurate reporting.
• Exceptional attention to detail and demonstrated accuracy in financial recordkeeping, account reconciliation, data management, and financial aid administration.
• Excellent organizational skills with the ability to manage multiple priorities, deadlines, communications, and financial processes.
• Professional demeanor demonstrating integrity, patience, discretion, and customer service excellence.
• Strong written and verbal communication skills.
• Outstanding interpersonal skills and ability to build effective relationships with families and colleagues.
• Ability to manage highly sensitive and confidential information.
• Commitment to working in a collaborative, team-oriented environment.
• Experience working in an educational setting preferred.
• Advanced Microsoft Excel skills, including experience with pivot tables, VLOOKUP/XLOOKUP, financial reporting, reconciliations, data analysis, and large datasets.
• Experience with Blackbaud NXT, TADS, and Clarity preferred.
• Demonstrated commitment to supporting an inclusive and welcoming community is preferred.
• Must be legally authorized to work in the United States.

Benefits

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Additional Information A background check may be conducted following a conditional offer of employment, where permitted by applicable law.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation, and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply to STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy on Atriumstaff.com.