Assistant Director, Financial Aid

Under the direction of the Associate Director of Financial Aid, this position serves as a bridge between students’ financial needs and their educational goals while assuming the responsibility of equitably awarding institutional, federal and state funding. The Assistant Director will share the vision of maintaining a supportive, student centered environment

Responsibilities include, but are not limited to Award Boston College students federal, state, and institutional financial aid funds using federal and institutional need-based analysis methodologies within a one stop Student Services environment

Manage a caseload of approximately 600 students with financial aid funds totaling between $20-25 M

Advise students and families about educational financing, including financial aid, loans and alternative means of educational financing

Stay current with regulatory changes and professional best practices, and following those practices throughout the academic year to ensure ongoing regulatory compliance

Work closely with other offices including Student Accounts, Credit and Collections, Admissions, Academic Services

Represent the Financial Aid Office at various programs and events including Orientation, Open House, on campus events, etc.

Perform financial aid outreach presentations and workshops within BC and in the local community

Over time, act as a specialist to provide oversight and management for an internal or external program such as Pell or state scholarships

Develop and maintain very positive and professional customer service and/or relations within the office/department and with students, families, peers, and campus partners Assume other duties as assigned

Assistant Director, Financial Aid 0-5 years of experience: $ 57,800- $70,000

Senior Assistant Director, Financial Aid 5 or more years of experience: $63,800 – $75,000

Requirements

Bachelor’s degree required

Directly related financial aid experience in a higher education setting

Demonstrated proficiency with computer applications

Strong leadership, teambuilding, collaboration, analytical and interpersonal communication skills

Attention to detail

Proven ability to set work priorities, manage multiple projects simultaneously in a fast paced, hands on environment while meeting deadlines

Strong commitment to customer service and ability to handle complex situations