Director Financial Aid

Overview

Director of Financial Aid The Director of Financial Aid is responsible for the effective administration of financial aid operations, loan default management, and student account activities. This role ensures full compliance with federal, state, and institutional policies while fostering a student-centered experience that supports retention, academic progress, and success. Reporting to senior leadership, the Director oversees financial aid delivery and operational excellence, leads a high-performing team, provides guidance to students and families on financial options, and collaborates cross-functionally with campus departments and external agencies.

Benefits You'll Love Tuition Waiver : Enjoy a tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses Paid Time Off : Competitive paid time off programs for employees (Vacation, Sick, Flexible) Retirement Matching : 50% match on the first 6% of your contributions after 90 days Paid Parental Leave : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance : Health, vision, and dental coverage for you and your dependents Pet Insurance : Competitive coverage for your furry family members through ASPCA Health Plan Enrollment : Eligibility starts first of the month following completing one full month of employment Responsibilities Lead and manage daily financial aid operations in accordance with federal, state, and institutional regulations Oversee the administration of funding programs, including grants, scholarships, work-study, and Title IV loans Supervise and evaluate staff performance to maintain a student-centered, compliant work environment Provide financial literacy and aid counseling to students and families Collaborate with Admissions, Student Services, Registrar, and related departments to support student retention Ensure data integrity and compliance with internal and externa