Financial Aid Advisor - Full Time

About the position

Fortis College in Westerville, OH (a suburb of Columbus) is seeking an energetic and highly motivated Advisor for its Financial Aid Department. If you have a desire to help others succeed, this is an opportunity to positively impact the lives and careers of our students and graduates. Fortis provides educational programs that deliver essential career skills in high-demand occupations that lead to employment upon graduation and a lifetime of professional growth.

Responsibilities

• Provides high-level customer service to prospective students and students regarding the financial aid process.
• Assists with gathering information on potential students to ensure a trouble-free student financial aid and processing system.
• Presents initial financial aid package.
• Performs routine clerical, office, and data entry tasks.
• Adheres to established company and department policies and procedures.
• Maintains excellent customer service standards in accordance with the mission and purpose of the organization.

Requirements

• Excellent communication and interpersonal skills
• Highly organized, motivated, and results-driven
• Must not have any National Student Loan Data System (NSLDS) restrictions
• Experience with Microsoft Word, Excel, and Outlook

Nice-to-haves

• 1 to 2 years of experience is preferred, but we will train the right candidate