Associate Director of Financial Aid

Position Number: 6086-0000-0000-418

Division: Academic Affairs

Department/Unit: Financial Aid

Section: Financial Aid (section)

Primary Purpose of Organizational Unit

The main purpose of the unit is to administer the entire private, institutional, state and federal student financial assistance programs that are offered by the university, including grants, scholarships, loans and work-study employment opportunities. The primary mission of the office is to assist students and parents in obtaining financial assistance as they pursue their educational goals and supplement the student and or family contribution. Major functions of the office include management, processing aid applications, monitoring records and procedures for compliance with applicable state and federal laws and regulations, providing federal and state donor and recipient reports and providing general information through a wide array of outreach services to prospective and current students and parents.

Description of Work

The primary purpose of this position is to assist with the overall operations of the Office of Financial Aid. Primary responsibilities include monitoring for compliance consistency as it pertains to all the aid programs the Office administers especially as it relates to Banner processes. This position is also responsible for assisting with recommending new policies and procedures and changes to current policies and procedures. This position will serve as the Deputy Director in the absence of the Director of Financial Aid.

Competencies/Knowledge Skills, and Abilities Required in this Position

Bachelor's degree required, Master's degree preferred. All degrees must be received from appropriately accredited institutions. Extensive knowledge of Banner is required.

Possess the ability to work in a fast paced, fluid environment that is subject to change often due to regulatory guidance from various sources.

Possess an in-depth knowledge of software programs utilized (Ellucian Banner, COD, NSLDS, EdConnect, WinSCP), Microsoft Office Suites, and others as they arise.

Possess the ability to work independently with limited oversight.

Possess effective oral, written, and interpersonal skills consistent with establishing and maintaining optimal working relationships with campus constituents, external stakeholders, and federal/state agencies.

Possess the ability to process and assign tasks and programs in compliance with applicable regulations/guidelines.

Minimum Training and Experience

Bachelor's degree required; Master's degree preferred. All degrees must be received from appropriately accredited institutions. Extensive knowledge of Banner is preferred.

Position Category: Staff

Position Status: Permanent Full Time

FLSA: Exempt

Posting Number: EHRA00615P

Job Open Date: 08/21/2026

Open Until Filled: Yes

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. - If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

EHRA OSHR Statement: This position is Exempt from the State Human Resources Act.

AA/EEO Statement

Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.