Financial Aid Officer II (Enrollment Services)

Job Summary The Financial Aid Officer II administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s). This position is responsible for assisting prospective and current students with questions regarding financial aid and enrollment services inquiries through timely customer service via telephone, emails and in-person and via live chat. Responsibilities Administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s).

Federal Programs: Pell, SEOG, FWS, Loans, Verification, R2T4, Dependency Overrides, Concurrent Enrollments, Consortiums, Cash Management, Waivers. State Programs: FSAG, Bright Futures, State Scholarships. Institutional Programs: National Student Exchange, Institutional Grants, Institutional Scholarships, Athletic Aid, Contracts and Grants, private loans, private scholarships, private programs.

Acts as a change agent in all matters regarding the improvement and efficiency of projects. Researches and analyzes complex problems and recommends and implements appropriate solutions. Assures staff is trained to support the administration of aforementioned programs and compliance requirements.

Provides counseling and advises prospective students, parents, and continuing students regarding financial aid procedures and regulations. Analyzes applicants and their family's personal circumstances to establish their ability to contribute toward the cost of education. Counsels current and prospective students on application procedures, eligibility criteria, program requirements, and other financial aid concerns.

Represents the financial aid office at orientation, high school outreach, workshops, and financial aid information sessions and recruitment events. Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications Bachelor's degree and two (2) years of financial aid or related experience or a Master's degree and one (1) year of financial aid or related experience. Departmental Requirements Must be able to obtain clearance for National Student Loan Data System (NSLDS) access within 60 days of employment. Desired Qualifications Experience collaborating with others in an academic setting.

Proficiency with Microsoft Office Suite. Job Category: Administrative Advertised Salary: $48,000 - $50,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements Expanded Background Check Other Information Ability to work flexible hours as needed. Ability to work occasional evenings, weekends and at locations outside of the University.

Ability to travel locally. Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiant employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity. #J-18808-Ljbffr