Financial Aid Assistant, Categorical

Financial Aid Assistant, Categorical Under general supervision by the appropriate level Manager or Administrator, serves as the initial point-of-contact for the Financial Aid Office. Provides information and assistance to students, parents, and the public in completing Financial Aid related applications and documents; ensures Financial Aid records are updated in a timely manner; ensures Financial Aid documentation is completed appropriately and accurately; ensures that student Financial Aid files contain all required documentation for higher level staff to review and make award decisions; performs a variety of administrative office support duties of a general or specialized nature. Provides training and work direction to temporary staff and student workers. Participates in Financial Aid outreach activities and events.