MANHATTAN SCHOOL OF COMPUTER TECHNOLOGY (MSCT)
Training That Moves You Forward
Job Description: Financial Aid Officer
Department:*
- Financial Aid
Location: *
- 931 Coney Island Avenue, Brooklyn, NY 11230
Reports To: *
- Financial Aid Manager
Employment Type: *
- Full-Time
Classification:*
- Non-Exempt (subject to HR review)
Work Schedule:*
- As assigned based on institutional operational needs
Position Summary
Manhattan School of Computer Technology (MSCT) is seeking a highly organized, detail-oriented, and student-focused Financial Aid Officer*
- to support the administration of federal, state, institutional, and alternative financial aid programs.
The Financial Aid Officer is responsible for assisting prospective and enrolled students throughout the financial aid process, ensuring timely FAFSA completion, determining eligibility, preparing financial aid estimates, coordinating student packaging, maintaining accurate records, and supporting compliance with applicable federal and state regulations.
The ideal candidate will demonstrate strong knowledge of Title IV financial aid regulations, exceptional customer service skills, attention to detail, and the ability to manage multiple student files while meeting institutional deadlines.
The Financial Aid Officer plays a critical role in supporting student enrollment, retention, financial literacy, and the overall success of MSCT.
Key Responsibilities
- Student Financial Aid Advising
- Conduct individual financial aid appointments with prospective and enrolled students.
- Guide students and families through the FAFSA application and financial aid process.
- Explain financial aid eligibility, Pell Grants, Direct Loans, and other available funding options.
- Provide accurate financial aid estimates based on available student information.
- Clearly communicate estimated out-of-pocket expenses, payment obligations, and available financing options.
- Educate students about loan responsibilities, repayment obligations, and financial aid requirements.
- Follow up with students to obtain missing information and resolve outstanding financial aid requirements.
- Maintain professional, confidential, and supportive communication throughout the enrollment process.
- FAFSA Processing and Eligibility Determination
- Assist students with completing and submitting FAFSA applications.
- Review Institutional Student Information Records (ISIRs) and Student Aid Index (SAI) information.
- Identify and resolve FAFSA errors, rejected applications, conflicting information, and verification requirements.
- Review eligibility requirements, including citizenship or eligible noncitizen status, enrollment status, and other applicable Title IV criteria.
- Coordinate the collection of required documentation in accordance with federal regulations.
- Ensure financial aid estimates and awards are based on accurate, documented information.
- Monitor outstanding ISIRs and unresolved eligibility issues to prevent unnecessary delays.
- Financial Aid Packaging and Student File Management
- Prepare and maintain student financial aid files for review and processing.
- Complete financial aid packaging accurately and within established institutional timelines.
- Verify required documentation before submitting files for processing.
- Coordinate with MSCT's third-party financial aid servicer, Global Financial Aid Services, as applicable.
- Monitor packaging status and follow up on incomplete or pending student files.
- Ensure students understand their final financial aid awards and any remaining financial obligations.
- Update financial aid statuses and student records in institutional systems.
- Work toward established departmental packaging and processing goals.
- Title IV Compliance and Regulatory Responsibilities
- Maintain compliance with applicable U.S. Department of Education Title IV regulations.
- Follow institutional policies, procedures, and applicable requirements established by NYSED BPSS and ACCET.
- Support compliance with verification, satisfactory academic progress (SAP), Return of Title IV Funds (R2T4), and other applicable requirements.
- Identify and promptly escalate potential compliance concerns to the Financial Aid Manager.
- Maintain complete, accurate, and audit-ready student financial aid records.
- Protect student information in accordance with FERPA and applicable privacy and data-security requirements.
- Participate in internal audits, file reviews, compliance training, and regulatory monitoring activities.
- Stay informed of changes in federal and state financial aid policies.
- Financial Aid Systems and Data Accuracy
- Mainta