Financial Aid Officer

Job description

National Polytechnic College has an immediate opening for a highly motivated, results-oriented Financial Senior Aid Officer to work at our Lakewood, CA campus. This position will be responsible for packaging students for Title IV funding.

REPORTS TO: Director of Operations

RESPONSIBILITIES

• Responsible for all activities related to Financial Aid services, which includes but is not limited to; Provides financial aid counseling for prospective and returning students, packages federal aid, and calculate: PELL, SEOG, and other source certify loans; monitor student academic progress and eligibility for fund disbursement and resolves federal edits, including citizenship, resolves issues related to discrepancy reports, etc.
• Assists with the production of annual financial aid reports, participates in the annual pre-audit procedure, coordinates entrance and exit interviews with borrower, and performs refund calculation.
• Review all Title IV paperwork with students to ensure their understanding. Review tax documents, financial aid paperwork for completeness and accuracy. Reviews applications selected for verification.
• Report status of packaging to Campus Director and Director of Operations weekly.
• Continually acknowledge students throughout their program for retention and timely payments.
• Assist with default management.
• Assist Fiscal Department to Follow-up with students who have credit account balances.
• Maintain a professional and administrative/ staff and student relationship at all times.
• Keep up to date and current with FSA compliance regulations to keep abreast of new changes in federal/state laws, rules and procedures.
• Report any and all incidents of non – compliance with school rules, policies, and regulations by students to the Director of Operations immediately. The same applies to incidents involving staff members or instructors.
• Attend all workshops or seminars pertaining to the job description in order to learn new techniques or meet standard guidelines.
• Must have leadership skills to oversee financial aid team. This includes reviews, action plans, training as needed and team overall goals are met.
• Perform other related duties as assigned or required.

Knowledge and Skill Requirements

• Must have a least 2 years experience in financial aid for postsecondary school/college
• Knowledge in Cal Grants and Funding
• Exceptional customer service skills
• Excellent organizational skills
• Must be familiar with Microsoft Word, Excel, Outlook, NSLDS, and have third-party database experience (preferably RGM)
• Professional, team player, excellent communication skills
• Bilingual (English / Spanish) a plus

This is a full-time position with a competitive salary.

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

Experience

• Financial aid: 2 years a must

Work Location: In person