Financial Aid Technician

Position Summary

Responsible for management of imaging of all student files and updating documents on the Financial Aid BANNER module to ensure efficient work flow of processing.

Duties And Responsibilities

Performs all cataloging, imaging, or filing processes necessary to maintain the student file database. Provide support to advisors by reviewing and updating system information of incoming student documentation. Maintain financial aid activity database and prepare documentation for imaging/filing. Review and verify that all financial aid forms are current and are readily available to students. Assist in regular monitoring of the financial aid email account. Assists students and/or families to follow up on missing documents needed to complete the student files. Monitor the financial aid website to assure the information is up to date and relevant. Assist in the resolution of student inquiries and problem solving. Perform other duties as assigned.

Physical Demands

Sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Preferred Qualifications