Financial Aid Advisor, Intermediate or Senior

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7599920


**Financial Aid Advisor, Intermediate or Senior**

Northern Arizona University

****Special Information****

• This position is a hybrid position which allows the incumbent to
  
  

complete their work at both an NAU site, campus, or facility and at

a non-centralized site with or without accommodation.

****About the Department/College****

The office of Scholarships and Financial Aid is committed to helping

students through the process of applying for financial aid, finding

scholarship and grant opportunities and maximizing the funding to pay

for education.

**About the Position**

Financial Aid Advisors report to a Manager on the Client Services team

at the Office of Scholarships and Financial Aid (OSFA), within the

division of Strategic Enrollment and Marketing (SEM). Financial Aid

Advisors assist in the oversight of multiple functions within the

office, which includes, but is not limited to: advising students and

families on financial aid policies, and processing financial aid appeals

by following office procedures to ensure compliance with federal, state,

and institutional policies.

• This position is located on the Flagstaff Mountain campus.
• May fill as Intermediate or Senior level depending on experience.
  
  

**Minimum Qualifications**

Financial Aid Advisor, Intermediate

• Associate degree or bachelor\'s degree
• 2 years of relevant experience
• Any combination of relevant education and experience may be
  
  

substituted for the educational requirement on a year-for-year basis

Financial Aid Advisor, Senior

• Bachelor\'s degree
• 3 years of relevant experience
• Any combination of relevant education and experience may be
  
  

substituted for the educational requirement on a year-for-year basis

• \*A combination of related education, experience, and training may be
  
  

used as an equivalent to the above Minimum Qualifications.*

**Preferred Qualifications**

• Experience working in a financial aid office and administering
  
  

federal, state, and institutional aid.

• Demonstrated ability to efficiently and effectively solve problems
  
  

and initiate and implement projects independently.

• Demonstrated organization skills including skills in coordinating
  
  

projects, evaluating data and

establishing priorities.

• Demonstrated commitment to diversity and ability to work with a
  
  

diverse student, staff, and faculty

population.

• Demonstrated capacity to adapt to change.
• Proficient in use of PeopleSoft Student Administration software, as
  
  

well as working knowledge of

Salesforce case management and OnBase document imaging.

**Knowledge, Skills, & Abilities**

Knowledge

• Knowledge of government rules, regulations, guidelines, and
  
  

procedures related to financial aid.

• Knowledge of higher education law, including FERPA, Title IX, HIPAA,
  
  

etc.

Skills

• Skills in prioritizing and completing multiple tasks of varying
  
  

complexity and urgency in a timely and efficient manner.

• Customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
  

Abilities

• Works with confidential and/or sensitive information.
• Establishes and maintains effective working relationships.
• Communicates effectively, including the ability to present to small
  
  

and large groups.

• Possesses problem solving, organizational, and analytical
  
  

capabilities.

****Compensation****

Financial Aid Advisor, Intermediate

Salary range is \$38,628-\$48,285. Annual salary commensurate with

candidate\'s qualifications and related experience.

Financial Aid Advisor, Senior

Salary range is \$44,422-\$55,527. Annual salary commensurate with

candidate\'s qual fications and related experience.

**Pre-Employment Check**

Northern Arizona University requires satisfactory results for the

following: a criminal background investigation, an employment history

verification and a degree verification (in some cases) prior to

employment. You may also be required to complete a fingerprint

background check. Also, as an employer in the state of Arizona, NAU is

required to participate in the federal E-Verify program that assists

employers with verifying new employees\' right to work in the United

States.

This position has been identified as a safety/security sensitive

position. Therefore, per AZ Revised Statute, Northern Arizona University

requires satisfactory results for the following: a criminal background

investigation, employment history investigation, degree verification (in

some cases) and fingerprinting. If you are applying for a job that

requires a CDL, you will be required to register with the Federal Motor

Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to

the clearinghouse requirements.

**Notice of Availability of the Annual Fire and Security Report**

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