Associate Director of Financial Aid Compliance

The applicant must be able to commute to all three campuses – White Plains, Pleasantville, and New York City and live in the New York tri-state region.

Under the guidance and leadership of the University Director of Financial Aid, the Associate Director, Financial Aid Compliance, is responsible for implementing and maintaining quality assurance standards to ensure timely and accurate processing of financial aid awards.

Position Duties

• Read, interpret, and implement various regulatory requirements for participating in the Title IV student aid program; coordinate related functions pertaining to annual audits and program reviews; assist with developing and implementing departmental procedures.
• Perform quality assurance testing on processed financial aid files and report findings to Financial Aid Directors, including the University Director of Financial Aid.
• Audit financial aid and registration records on students who have officially or unofficially withdrawn from the University to determine the need for Return-to-Title IV (R2T4), as well as process and complete R2T4 calculations.
• Assist the Director of Financial Aid Systems with monitoring and resolving financial aid overawards, managing C-Flags, and Verification Banner set-up.

Responsible for FVT-GE/STATS reporting, with support and assistance from the Director of Financial Aid Systems.

• Assist Director of Systems with the annual FISAP, ensuring accurate and timely submission.
• Participate in the annual audit process by working with auditors in the review of student files and assist in resolving potential findings.

Analyze workflow and processes relating to financial aid packaging and awarding and recommend improvements to improve aid delivery and student service.

• Act as a resource to other University departments to research and successfully resolve complex student issues, while ensuring compliance with applicable regulations.
• Lead the development, review, and ongoing maintenance of the Financial Aid Policies and Procedures Manual.
• Facilitate and ensure financial aid staff is documenting their processes for training purposes.
• Oversee federal verification process by staying current on annual regulatory changes, drafting procedures and workflow. Oversee processing, updating the training manual, and providing staff training and support.
• Responsible for reviewing and creating all annual verification forms, documents, communications to students, including maintaining accurate and updated financial aid information on the department's website.
• Maintain current knowledge of federal regulations and analyze their impact on the University and financial aid operations.

Update Eligibility Application (E-APP) as needed and ensure all signatures are submitted with changes.

• Responsible for updating the financial aid sections of the university’s annual catalog.
• Manage, collect evidence and respond to any Borrower Defense to Repayment claims, NelNet loan inquiries, OIG or Fraud claims.
• Develop and document the University annual Cost of Attendance.
• Manage and inform other departments regarding the Data Sharing policy and procedures.
• Performs other duties as assigned, including new or additional responsibilities that may arise from changes in regulations, University requirements, operational needs, or other circumstances.