Financial Aid Coordinator

About the position

The Penn State Office of Student Aid is seeking a Financial Aid Coordinator. The individual in this position is responsible for developing and maintaining a strong working knowledge of all Federal, State, and University student aid regulations, policies, and procedures and contributing to the analysis of these regulations.

The work of this position impacts Penn State’s approval to participate in Federal and State Student Aid programs which comprise the majority of the \$1.2B in student aid funding at the University. This individual is responsible for processing and troubleshooting issues of federal, state, and university aid programs to include grants, scholarships, work-study, and federal and alternative loan programs. The position involves reviewing and monitoring reports to adjust or correct federal, state, and institutional aid, and communicating with federal and state agencies. This role touches multiple programs, processes, policies, and regulations needed in the effective administration of Student Aid. This position will report to the Director of Federal and State Programs within the Office of Student Aid.

The successful applicant will develop and maintain expertise in federal, state, and institutional regulations and policies. They will also need to establish and maintain strong working relationships with, and functional knowledge of other University administrative units, such as the Office of the Bursar, Office of the Registrar, and Student Financial Services to resolve issues that impact the administration and delivery of student aid. The Financial Aid Coordinator will also provide financial aid counseling to students and parents through email and phone.

Responsibilities

• Developing and maintaining a strong working knowledge of all Federal, State, and University student aid regulations, policies, and procedures.
• Contributing to the analysis of these regulations.
• Processing and troubleshooting issues of federal, state, and university aid programs to include grants, scholarships, work-study, and federal and alternative loan programs.
• Reviewing and monitoring reports to adjust or correct federal, state, and institutional aid.
• Communicating with federal and state agencies.
• Establishing and maintaining strong working relationships with, and functional knowledge of other University administrative units, such as the Office of the Bursar, Office of the Registrar, and Student Financial Services to resolve issues that impact the administration and delivery of student aid.
• Providing financial aid counseling to students and parents through email and phone.

Requirements

• Bachelor's Degree
• 3+ years of relevant experience
• Applicants must be authorized to work in the U.S.

Benefits

• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Robust retirement plans
• Substantial paid time off (holidays, vacation, and sick time)
• 75% tuition discount for employees, eligible spouses, and children