Financial Aid Counselor

Forest Hills, NYFull-timeOct 15, 2026

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Plaza College is seeking a Finacial Aid Counselor to assist the Financial Aid department in maintaining federal, state and college level compliance. Under the supervision of the Director, this position assists in providing advisement to students, maintains a commitment to a high level of customer service always to ensure the integrity and quality of the Financial Aid department.

Responsibilities include but not limited to

Work collaboratively with the Admissions department providing guidance to new students
Assist in the Direct Loan Program and loan processes from award to disbursement to reconciliation.
Ensure all loan compliance prior to disbursement
Troubleshoot student loan concerns
Assist in monitoring and packaging students
Support the 1098T processes and procedures
Coordinate with campus bookstore in generating book hold list on a term basis
Work with the Loan Repayment Coordinator in educating students on how to manage their student finances after graduation
Collaborate with student accounts department to ensure refunds are completed and scholarships are posted, after grade review
Update system once a student drops or graduates and revises records to COD each term
Review and close out files for compliance; reviews return to title IV aid calculations
Prepare for annual audit processes
Other responsibilities, as delegated by Director

Knowledge, Skills and Abilities

5 years of financial aid and supervisory experience, knowledge and utilization of Title IV and NYS regulations
Bachelor Degree in related field, Masters a plus!
Detail, process, and goal oriented
Able to work collaboratively with team, but autonomously when needed
Proficiency in CampusNexus, EdConnect, COD Online, and all Microsoft products.

Plaza College is accredited by MSCHE and is an EEOC employer. Log on today to learn more about our degree programs www.plazacollege.edu

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year