Assistant Director of Financial Aid Systems and Operations

We take pride in the ever-evolving nature of our work, which transforms the lives of our students, preparing them for personal and professional success.

Rider University is consistently recognized by The Princeton Review and U.S. News & World Report as a best college, and as a best-value institution. With more than 100 majors, minors and programs, 19 Division I athletic teams and 150-plus clubs and organizations, Rider Broncs create their own pathways to success with the support of the University community.

Position Overview

Rider University invites applications for an Assistant Director of Financial Aid Systems and Operations. Reporting to the Associate Director of Financial Aid Systems and Operations, the Assistant Director oversees daily financial aid processing activities, ensuring accurate and timely execution of packaging, verification, adjustments, professional judgments, loan processing, and reconciliation. The role supports operational continuity and maintains efficient and compliant financial aid workflows.

Required Knowledge, Skills and Experience

• Bachelor’s degree required.
• Knowledge of process modeling, workflow analysis, and emerging technologies in student services.
• Satisfactory background and/or DMV checks required.

Preferred Knowledge, Skills and Experience

• Master’s degree
• Familiarity with Banner, Slate, EAB Navigate, or similar SIS/CRM platforms strongly preferred.
• 1-2 years of related experience in financial aid and/or student accounts receivable, or a closely related operational area

Rider University is committed to fostering an inclusive, vibrant living and learning community that embraces students, faculty, and staff of all backgrounds and enables them to achieve success.

Rider University is an Equal Opportunity Employer.

For additional information regarding our Benefits visit https://www.rider.edu/about/offices-services/human-resources/benefits/overview-employee-benefits/full-time-administrative-employees