Director, Student Financial Accounts

Salary: $65,000.00 Annually

Location : Lawrenceville

Job Type: Full-Time

Job Number: Rider00314

Division: Enrollment Management

Department: Bursar

Opening Date: 03/23/2026

FLSA: Exempt

Bargaining Unit: N/A

Work Schedule: 8:30 am - 5:00 pm, Monday through Friday, some nights and weekends.

We take pride in the ever-evolving nature of our work, which transforms the lives of our students, preparing them for personal and professional success.

Rider University is consistently recognized by The Princeton Review and U.S. News & World Report as a best college, and as a best-value institution. With more than 100 majors, minors and programs, 21 Division I athletic teams and 150-plus clubs and organizations, Rider Broncs create their own pathways to success with the support of the University community.

Position Overview

Rider University invites applications for the Director, Student Financial Accounts. Reporting to the Director of One Stop Services and Financial Aid Services, this individual will provide leadership and operational oversight for all functions of the Bursar/Student Accounts Office. This position is responsible for the administration, integrity, and compliance of student billing, accounts receivable, cash management, third-party billing, refund processing, and collections activities. The Director ensures the accurate and timely billing of tuition and fees, safeguards institutional revenue, maintains strong internal controls, and delivers exceptional customer service to students and families. The role serves as the primary functional lead for the student billing system and is a liaison to OIT, Finance, Financial Aid, the Registrar, and external auditors.

Required Knowledge, Skills and Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Progressive experience in student accounts, accounts receivable, or higher education financial operations.
• Demonstrated experience administering student billing in a student information system.
• Strong knowledge of billing table configuration, rate management, and refund processing.
• Supervisory experience.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Excel and reporting tools.
• Ability to manage multiple priorities in a deadline-driven environment.
• Demonstrated commitment to high-quality customer service.
• Satisfactory background and/or DMV checks required.

Preferred Knowledge, Skills and Experience

• 5-7 years of progressively responsible experience in higher education student accounts or bursar operations.
• Experience with collections strategy development and revenue recovery.
• Knowledge of federal Title IV regulations and compliance requirements.
• Understanding of financial statement preparation and audit processes.

Rider University is committed to fostering an inclusive, vibrant living and learning community that embraces students, faculty, and staff of all backgrounds and enables them to achieve success.

Rider University is an Equal Opportunity Employer.

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