Financial Aid Systems Administrator (Student Financial Services) - Riverside City College

Financial Aid Systems Administrator (Student Financial Services)

• Riverside City College

Riverside Community College District

Application Deadline. Interested candidates must apply by the

deadline listed below by 8:00 p.m., Pacific Standard

Time

2/24/2026

Application Deadline

Interested candidates must apply by the deadline listed below by

8:00 p.m., Pacific Standard Time.02/24/2026

Position Title:Financial Aid Systems Administrator (Student

Financial Services) - Riverside City College

Job listing number

Department:Student Financial Svcs (R)

Position Type:Support Staff (Classified / Confidential)

Student Position Type

Student Employment Location/Department

College/Campus:Riverside

Physical location of the position:Riverside

If off-site, please specify location.

Employment Type:Full-Time

If Part-Time, indicate the number of hours per week

Position Length:12-month

Salary Range:Grade P

Salary Amount:$7,866 - $9,579

Salary Type:Monthly

Is this position categorically (grant) funded?No

If categorically (grant) funded, date funded through:

Department Specific Needs

Job Description

Basic Function

Performs a diverse range of professional tasks in support of the

Student Financial Services Department; serves as the main resource

to resolve issues related to student financial aid technical

systems and business processes; analyzes business manual

operations, coordinates automated solutions, and evaluates

outcomes; and troubleshoots application related issues.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned area supervisor. May

provide lead direction to temporary staff and/or student

workers.

CLASS CHARACTERISTICS

This classification in the Financial Aid series is responsible for

providing support to end users on technology issues which have

significant impact on the Student Financial Services Department,

with responsibility for coordinating and deploying technology

solutions to end users. Incumbents regularly work on tasks which

are varied and complex, requiring considerable discretion and

independent judgment. Employees in the classification rely on

experience and judgment to perform assigned duties and implement

projects. Assignments are given with general guidelines and

incumbents are responsible for establishing objectives, timelines,

and methods to complete assignments. Work is typically reviewed

upon completion for soundness, appropriateness, and conformity to

policy and requirements.

Education

Education and Experience

A bachelor's degree in computer science or a related field and

three (3) years of professional experience supporting financial aid

systems and applications; or an equivalent combination of

education, training, and/or experience.

Experience

Knowledge of

1. Operational characteristics and use of assigned

applications.

2. Diagnostic tools, methods, and techniques of troubleshooting,

diagnosing, and resolving application issues.

3. Tools used in the development and deployment of supported

applications and systems.

4. Performance and reliability standards for applications.

5. Methods and techniques of analyzing business processes for

technology solutions.

6. A diverse range of operating platforms used in large technology

systems.

7. Basic principles of database design.

8. Methods and techniques of developing ad-hoc reports.

9. Methods and techniques of installing and testing software.

10. Application standards and documentation practices.

11. Research methods and techniques.

12. Methods and techniques of developing and writing technical

documentation.

13. Pertinent federal, state, and local financial aid codes, laws,

and regulations.

Ability to

1. Provide professional support to Student Financial Services

department-specific applications and technology processes.

2. Troubleshoot and diagnose application issues or forward to other

staff for resolution.

3. Clearly communicate complex technology applications issues to

nontechnical parties, orally or in writing.

4. Prepare and generate custom reports.

5. Work with a variety of end users to support their application

needs.

6. Independently organize work, set priorities, meet critical

deadlines, and follow up on assignments.

7. Effectively use computer systems, software applications relevant

to work performed, and business equipment to perform a variety of

work tasks.

8. Communicate effectively in the course of performing work

tasks.

9. Establish, maintain, and foster effective working relationships

with those contacted in the course of work.

10. Demonstrate clear evidence of sensitivity and understanding of

the diverse academic, socioeconomic, disability, and ethnic

backgrounds of students, staff, and the community.

11. Provide efficient, high-level customer service to the public,

vendors, contractors, and District personnel.

Licenses/Certifications

None.

Other:PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use

standard office equipment, including a computer; vision to read

printed materials and a computer screen; and hearing and speech to

communicate in person and over the telephone. This classification

primarily works in an office and standing in and walking between

work areas may be required. Finger dexterity is needed to access,

enter, and retrieve data using a computer keyboard or calculator.

Employees in this classification occasionally bend, stoop, kneel,

reach, push, and pull drawers open and closed to retrieve and file

information. Employees must possess the ability to lift, carry,

push, and pull materials and objects averaging a weight of 25

pounds.

The essential functions of this classification must be performed by

the incumbents with or without reasonable accommodations.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels,

controlled temperature conditions, with no direct exposure to

hazardous physical or chemical substances. Employees may interact

with upset staff and/or public and private representatives when

interpreting and enforcing departmental policies and

procedures.

Duties and Responsibilities

EXAMPLES OF TYPICAL JOB FUNCTIONS

1. Performs a diverse range of professional tasks in support of the

Student Financial Services Department's technology programs,

including business analysis and system administration.

2. Collects and compiles data; evaluates automation options for

work and business processes; and analyzes post implementation

processes to improve services.

3. Participates in the research and analysis of complex problems

using technical knowledge to draft proposals and reports.

4. Assists with planning and coordination of operational matters to

meet the goals and objectives of the department.

5. Provides frontline support for users of the department's

specific applications; investigates and resolves software issues

for assigned applications; recommends corrective action as

needed.

6. Configures, maintains, updates, and troubleshoots software

programs used by financial aid programs as required by local,

state, and federal entities.

7. Maintains required recordkeeping and meets reporting

requirements.

8. Conducts, implements, and monitors electronic data exchange with

state and federal agencies and third-party financial aid

software.

9. Performs ad hoc queries and generates reports related to trend

analysis and other summative data for student financial aid

applications and programs for state and federal programs, ensuring

compliance with reporting requirements.

10. Schedules jobs to run through the Information Services

Department, the Student Financial Services Department, and outside

vendors.

11. Maintains current knowledge of computer systems and related

software as it relates to state and federal financial aid

programs.

12. Participates in District-provided in-service training programs,

as well as state and national student financial aid administrator

organizations and related conferences.

13. Participates in District-provided in-service training

programs.

14. Performs other related duties as assigned; specific duties not

listed does not exclude them for this classification if the work is

similar or related.

Duties and Responsibilities - Continued

Conditions of Employment

SALARY: Salary grades consist of nine steps. A new employee is

normally placed on Step 1 of the grade. Changes in step placement

take place on the first day of the first month following the

anniversary date of attaining permanent classified employee status

until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata

reduction will be made for employees working less than full-time

and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year

through the first five years of service to the District; 15 days

after completion of five continuous years of service to the

District; and 22 days after completion of 10 continuous years of

service to the District. This computation is based on full-time,

twelve-month employment. A pro-rata reduction will be made for

employees working less than full-time and less than twelve

months.

SICK LEAVE: One day of sick leave for each month of service is

granted. This is based on full-time, twelve-month employment. A

pro-rata reduction will be made for employees working less than

full-time and less than twelve months. There is no limit to the

number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit

package for employees and legal qualifying dependents. Those

employees working less than full-time and less than twelve months

will receive a pro-rata share of the benefit package. The dollar

value of the package is a subject of negotiation between the

District and the Bargaining Unit.

The work location and assignment within a job classification is

determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability

of funds and approval by the Board of Trustees.

The Riverside Community College District (the District) fosters and

maintains a work environment free from discrimination harassment or

retaliation, where all persons are treated with dignity and

respect. The District is a proud equal opportunity employer and

does not discriminate against any person based on ethnic group

identification, national origin, religion, age, gender, gender

identity, gender expression, race, color, genetic information,

sexual orientation, physical or mental disability, or any

characteristic listed or defined in Section 11135 of the Government

Code or any characteristic that is contained in the prohibition of

hate crimes set forth in subdivision (1) of Section 422.6 of the

California Penal Code, or any other status protected by law. The

District adheres to these principles in all aspects of employment,

including, recruitment, hiring, training, compensation, promotion,

benefits, discipline and termination. All employees share in the

responsibility for fulfilling the District's commitment to equal

employment opportunity.

In addition, it is the policy of the District to provide reasonable

accommodation to qualified applicants and employees. If you need

assistance or an accommodation due to a disability or have

inquiries regarding compliance or grievance procedures you may

contact the District Compliance Officer and Title IX, Section

504/ADA Coordinator Lorraine Jones as follows

Lorraine Jones, Ed.D., M.S.W.

District Compliance Officer and Title IX/ADA/504 Coordinator

3801 Market Street

Riverside, CA 92501

[email protected]

951-222-8039.

Work Hours/Work Days for Classified and Hourly Positions

Only:Monday - Friday: 7:30am - 4:00pm

Required Applicant Documents:Resume or Curriculum Vitae

Cover Letter

Other Transcript

Other Document:Other Transcript: Attach the Transcript that

qualifies you for this position.

Optional Applicant Documents

Other Document

Effective Employment Date:Anticipated Start Date: April 2026

Application Deadline:02-24-2026

Special Comments:IMPORTANT NOTICES

Only electronic, on-line applications are accepted. All supporting

materials, required or optional, must also be in electronic formats

and attached to the electronic, on-line application when applying.

Supporting materials are only accepted as Adobe Acrobat (.pdf) or

Microsoft Word files and must be less than 2 MB in size.

Interested candidates must apply by the deadline listed above by

8:00 p.m., Pacific Standard Time.

Application Types Accepted:Classified/Management/Confidential

Application

To apply, please visit: https://pa379.peopleadmin.com/applicants/Central?quickFind=62349

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