Financial Aid Processor

Job Description Summary The Financial Aid Processor will be responsible for performing application review, determining eligibility and awarding student financial aid, fund disbursement, and federal and state aid program administration and reconciliation.

The Financial Aid

Processor will focus on areas of expertise as assigned and will report to a financial aid manager.

The Financial Aid

Processor will also assist students with understanding the financial aid process for Saint Leo University’s programs and providing optimal student service with every interaction via phone and email.

Job Description Duties and Tasks Perform application review and determination of student eligibility to prepare file for student aid awarding.

Verification: verify accuracy of data and make corrections as needed

Federal database (C-code) resolution

Identify/resolve conflicting information by collecting additional data

Review financial aid history

Evaluate satisfactory academic progress status

Review exception reports and make corrections as needed to ensure appropriate financial aid eligibility

Perform student awarding and disbursement following federal, state and institutional guidelines.

Communicate with students when necessary to resolve processing issues via the Financial Aid TOPdesk system.

Perform federal aid processing including origination and disbursement reporting, error resolution and monthly reconciliation.

Perform state aid processing including determining eligibility, awarding, reporting and reconciliation.

Perform financial aid recalculation/revisions related to attendance, enrollment change, special circumstance appeal, satisfactory academic progress appeal, post-screening reason code eligibility changes, additional sources of aid, over award, and over payment.

Maintain confidentiality of work related information and materials.

Provide information to prospective and enrolled students regarding financial aid program requirements and procedures via inbound telephone calls