FINANCIAL AID COORDINATOR

FINANCIAL AID COORDINATOR

San Jose/Evergreen Community College District

Close/First Review Date: 12/21/2025

Work Location: Evergreen Valley College

Position Description

POSITION SUMMARY

The Financial Aid Coordinator reports to the Director of Financial

Aid and Scholarships at Evergreen Valley College. The work schedule

is 12 months per year; 40 hours per week; Monday - Friday; 8:00

a.m. - 5:00 p.m.

This position is represented by CSEA (California School Employees

Association), Chapter 363.

POSITION PURPOSE

Under the direction of Financial Aid administrator, serve as the

lead classified employee in the Financial Aid Office; respond to

problems, concerns and activities associated with students, staff

and department employees. Work with assigned administrator to

assign and review the work of staff, responsible for the technical

and operational services in the Financial Aid Office; monitor and

participate in the work of the office.

DISTINGUISHING CHARACTERISTICS

The Coordinator is the fourth and senior-level in a Financial Aid

career path. This classification differs from Financial Aid

Specialist III in the significantly higher level of responsibility

and direction expected to be provided. The Financial Aid

Coordinator will be expected to lead the office under general

direction and with minimal supervision from the Financial Aid

administrator. The Coordinator is expected to make decisions on a

higher-level line of authority, utilizing independent judgment and

initiative.

DUTIES AND RESPONSIBILITIES

1. Assist in planning, organizing and coordinating the day-to-day

operations with financial aid staff to ensure efficient delivery of

services to students and the college community.

2. Provide detailed information to students, parents, faculty and

staff regarding financial aid processes, types of aid, etc.

3. Determine and monitor student eligibility for Federal, State and

campus-based aid programs, including Satisfactory Academic Progress

calculations and appeals.

4. Reconcile financial aid program funds internally and with

college and District Fiscal Services on a regular basis.

5. Coordinate with District ITSS to provide technical solutions

regarding the campus/district financial aid systems and assist as

needed in the day-to-day usage; test and practice patches and

updates in collaboration with ITSS.

6. Participate in the hiring of hourly or student employees.

Coordinate and lead implementation of new procedures.

7. Conduct financial aid workshops and orientations including but

not limited to: Student Loan Orientation, Federal Work Study

Orientation and Satisfactory Academic Progress Workshops.

8. Participate in student imitative programs in collaboration with

various program partners.

9. Explain and interpret District policies and procedures.

Recommend and assist in the implementation of goals, objectives,

policies and procedures.

10. Interpret, implement, and maintain up-to-date knowledge of

Federal and State guidelines governing financial aid programs.

Prepare, implement, and revise policies and procedures, as

necessary, to comply with changes in State and federal laws.

11. Provide support to Financial Aid Office using Federal and State

agency online data management systems to troubleshoot student and

college record management issues.

12. Work with assigned administrator to collect, analyze and take

action based on Financial Aid student data. Prepare reports on

operations and activities as assigned.

13. Conduct assessment of student needs including monitoring and

evaluating the efficiency and effectiveness of service delivery

methods and procedures. Evaluate office procedures related to

student service and make recommendations to assigned administrator

accordingly.

14. Perform other duties reasonably related to the job

classification.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of

1. Federal, State and local student financial aid programs

regulations and guidelines.

2. Financial barriers for low-income students/families.

3. Federal and State financial aid applications and associated

information.

4. Federal and State electronic communications and reporting

requirements.

5. Common office productivity software and financial aid specific

software.

6. General policies and procedures for a financial aid

Office.

7. Public speaking principles and techniques.

8. Research methods and techniques.

9. Statistical analysis methods.

10. Record-keeping techniques.

11. Basic accounting practices procedures and terminology.

12. Principles and practices of administration, supervision and

training.

13. Correct English usage, grammar, spelling, punctuation and

vocabulary.

14. Oral and written communication skills.

Skills and Ability to

1. Understand and follow oral and written instructions.

2. Interpret, apply and explain policies, procedures and

regulations regarding financial aid programs.

3. Exercise sound judgment in reviewing and screening applications

for financial aid when determining eligibility and evaluating

special circumstances.

4. Operate office machines including a computer and applicable

software.

5. Analyze situations accurately and adopt an effective course of

action.

6. Perform business math computations and maintain accurate

financial records.

7. Prepare and deliver oral presentations and a variety of

correspondence.

8. Read, interpret and explain statistical data, technical

procedures and governmental regulations.

9. Research, analyze and evaluate service delivery methods and

techniques.

10. Train and provide direction to personnel.

11. Assign and review the work of others.

12. Communicate effectively both orally and in writing.

13. Establish and maintain cooperative and effective working

relationships with and effectively serve students.

Required Qualifications

EDUCATION AND EXPERIENCE

1. Associate’s degree from an accredited institution.

2. Four years of increasingly responsible experience in a related

position including at least 3 years of experience working directly

in the administration of Financial Aid.

Desired Qualifications

District’s Diversity Requirements

• Demonstrated sensitivity, knowledge and understanding of the

diverse academic, socioeconomic, gender identity, sexual

orientation, cultural, disability, and ethnic background of groups

historically underrepresented, and groups who may have experienced

discrimination.

• Success integrating diversity as appropriate into the major

duties outlined in the job description and in the duties listed in

the District’s hiring policy; or demonstrated equivalent

transferable skills to do so.

Salary Range

$82,545 - $100,761 Annual Salary (Range 96: Classified Salary

Schedule Fiscal Year 2025-2026). Starting placement is generally at

Step 1.

Benefits

In addition to the salary, this position qualifies for the choice

of one of the District’s excellent Health Benefits and Welfare

plans, which the premium cost is 100% paid by the District for the

employee and their eligible dependents, and one health plan costing

an estimated $60,000 for the District for fiscal year 2025-2026. We

offer two medical plans (Anthem Blue Cross [PPO] and Kaiser

Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice);

life insurance for the employee (The Hartford); life insurance for

eligible dependents (The Hartford); a long term disability/income

protection plan (The Hartford); and an employee assistance plan

(Anthem EAP).

In addition, the District contributes an additional 26.81% of the

employee’s salary towards an eligible employee’s pension

(CalPERS).

Employees may also elect to participate in optional plans including

purchasing additional life insurance for themselves and their

eligible dependent(s); enroll in a medical, transportation, and/or

dependent care Flexible Spending Account(s) (with the $4 monthly

administrative fee paid by the District); and set pre-taxed dollars

aside to supplement their pension in a 403b (tax shelter annuity)

and/or a 457 (deferred compensation) plan(s).

Classified employees also earn 10 to 22 days per year of vacation

(based on years of service), and up to 12 sick leave days

(pro-rated for less than full-time positions). There are currently

20 paid holidays.

To be considered for this position please visit our web site and

apply on line at the following link: https://sjeccd.peopleadmin.com/

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who

are passionate about providing our student population with the best

educational experience possible. The District recognizes that

cultural diversity in the academic environment promotes academic

excellence; fosters cultural, racial and human understanding;

provides positive roles models for all students, and creates an

inclusive and supportive educational and work environment for its

employees, students, and the community it serves.

As of fall 2017, with enrollment of approximately 18,500 per

semester, and an extremely diverse student population

(Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific

Islander 32%, American Indian/Native American 0.5%, White/Caucasian

11%) attaining educational goals reflecting 45% - AA Degree and

Transfer to a 4-Year College/ University, the District’s emphasis

on student success makes it a recognized educational leader in the

State.

The District encourages a diverse pool of applicants to serve as

colleagues to an existing diverse group of managers, supervisors

and confidential staff consisting of 29 % Hispanic/Latino, 13%

Asian/Pacific Islander, 7% Black/African American, 23%

White/Caucasian, and as well as encouraging applications from all

qualified, outstanding applicants.

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