Overview
In this role you lead the Financial Aid Office to align aid programs with the college's enrollment, retention, and student-success goals. You will shape policy, ensure Title IV and regulatory compliance, and drive high-quality, student-centered service. You'll collaborate with campus leadership and external partners to support strategic planning and audits. This position offers impact at institutional scale within a growing higher-education environment, using data-driven decisions to optimize aid packaging and reporting.
Compensation / Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) - with Employer Contribution
Responsibilities
- Provide strategic direction and operational oversight of the financial aid office to meet enrollment and compliance objectives.
- Develop and refine policies governing federal, state, and institutional aid programs.
- Ensure compliance with laws, regulations, and accreditation standards through enforcement and training.
- Supervise and mentor the financial aid team to maintain a high-performing, student-focused culture.
- Oversee reconciliation, timely reporting, and audit preparation for federal/state programs.
- Monitor regulatory updates and implement changes affecting stakeholders.
- Collaborate with executive and campus leadership on aid packaging, student accounts, and retention initiatives.
- Represent the institution at regulatory and professional events and liaise with auditors and partner institutions.
- Handle complex, time-sensitive decisions with regulatory interpretation and data-driven analysis.
- Communicate effectively with internal and external audiences, including in high-pressure situations.
Key requirements
- Bachelor's degree required
- Master's degree in Higher Education, Public Administration, Business, or related field preferred
- 5-7 years of progressive financial aid leadership experience
- Deep knowledge of federal and state financial aid regulations and Title IV administration
- Experience with strategic planning, process improvement, and regulatory audits
- Strong leadership, communication, organizational, and analytical skills
- Ability to interpret complex regulations and apply them in a dynamic environment
- Proficiency with COD, NSLDS, student information systems, and reporting tools
- leadership
- communication
- adaptability
- COD
- NSLDS
- student information systems