Director of Financial Aid (Financial Aid)

Company Description

Please click here to learn more about SUNY

Broome.

Job Description

SUNY Broome Community College seeks a dynamic and experienced

professional to serve as the Director of Financial Aid. The

Director of Financial Aid reports to the Associate Vice President

and Controller and is the operational leader responsible for the

overall operation of the student Financial Aid program and Veterans

and Military Affairs. The Director of Financial Aid is responsible

for operationalizing and directing all short, intermediate, and

long-range planning for the financial aid program.

This role requires strong leadership, regulatory knowledge, and

cross-campus collaboration to ensure accurate aid delivery and

effective support for student success.

Responsibilities include but are not limited

to

• Direct and manage all daily operations related to federal,

state, and institutional financial aid programs, as well as

Veterans and Military education benefits.

• Oversee the awarding, packaging, verification, disbursement,

reconciliation, and Return to Title IV (R2T4) processes.

• Ensure compliance with all federal, state, SUNY, and

institutional regulations governing financial aid programs.

• Administer, coordinate, and monitor financial aid funds from

numerous programs while ensuring accurate reporting and audit

readiness.

• Maintain and update financial aid policies, procedures,

workflows, and internal controls.

• Supervise professional and clerical staff within the Financial

Aid Office and Veterans and Military Affairs.

• Establish work priorities, provide training and professional

development, delegate responsibilities, and evaluate staff

performance.

• Foster a collaborative, student-centered environment focused on

quality service and operational efficiency.

• Oversee all phases of federal aid programs, including the

Direct Loan Program and Pell Grant Program, including origination,

disbursement, reconciliation, and reporting.

• Supervise the administration of Satisfactory Academic Progress

(SAP) and Pursuit of Program (POP) reviews in accordance with

federal regulations and institutional policy.

• Ensure accurate federal needs analysis calculations and oversee

staff processing of financial aid awards.

• Manage complex student financial aid issues related to

eligibility, awarding, and disbursement.

• Counsel students and families regarding financial aid

eligibility and funding options, applying professional judgment

where appropriate.

• Ensure high levels of student satisfaction through responsive

and accurate financial aid services.

• Conduct financial aid presentations and outreach activities for

local high schools, campus events, and other community venues.

• Work collaboratively with offices such as Admissions,

Registrar, Student Accounts, and Academic Departments to ensure

accurate data sharing and coordinated student services.

• Participate in institutional committees and initiatives related

to student success, compliance, and strategic planning.

• Collaborate with campus partners to promote financial literacy,

reduce student financial aid debt, and support efforts to reduce

the College's cohort default rate.

• Generate and review reports related to enrollment, attendance,

and financial aid eligibility, making necessary adjustments to Cost

of Attendance and aid awards.

Requirements

• A Bachelor's degree is required.
• A Master's degree is preferred.
• A minimum of five (5) to seven (7) years of related

professional experience is required, including three (3) to five

(5) years in a supervisory or leadership capacity.

• Significant professional development in financial aid is

desirable.

• Must be eligible to work in the United States without a visa

sponsorship.

Additional Information

The minimum annual salary for this position is

$82,716. Salary offer will be based on the candidate's

qualifications and experience.

Offers of employment will be conditional based upon the results

of a satisfactory, required pre-employment Standard Background

Check.

Affirmative Action/Equal Opportunity Employer.

To learn more about SUNY Broome's employee benefits please

click here.

Application Instructions

For best consideration, application materials must be

received no later than Friday, April 17, 2026.

SUNY Broome will continue to accept and review applications

until the position is filled.

Please submit a letter of interest, resume, and the name,

address, and phone number of three (3) references to:

Apply Online