Director of Financial Aide

SUNY Broome Community College

The Director of Financial Aid is responsible for operationalizing and directing all

short, intermediate, and long-range planning for the financial aid program.

This role requires strong leadership, regulatory knowledge, and cross-campus

collaboration to ensure accurate aid delivery and effective support for student success.

Responsibilities Include But Are Not Limited To

Direct and manage all daily operations related to federal, state, and institutional

financial aid programs, as well as Veterans and Military education benefits.

Oversee the awarding, packaging, verification, disbursement, reconciliation, and

Return to Title IV (R2T4) processes.

Administer, coordinate, and monitor financial aid funds from numerous programs

while ensuring accurate reporting and audit readiness.

Maintain and update financial aid policies, procedures, workflows, and internal

controls.

Supervise professional and clerical staff within the Financial Aid Office and

Veterans and Military Affairs.

Establish work priorities, provide training and professional development, delegate

responsibilities, and evaluate staff performance.

Foster a collaborative, student-centered environment focused on quality service

and operational efficiency.

Oversee all phases of federal aid programs, including the Direct Loan Program

and Pell Grant Program, including origination, disbursement, reconciliation, and

reporting.

Supervise the administration of Satisfactory Academic Progress (SAP) and

Pursuit of Program (POP) reviews in accordance with federal regulations and

institutional policy.

Ensure accurate federal needs analysis calculations and oversee staff

processing of financial aid awards.

Manage complex student financial aid issues related to eligibility, awarding, and

disbursement.

Counsel students and families regarding financial aid eligibility and funding

options, applying professional judgment where appropriate.

2

Conduct financial aid presentations and outreach activities for local high schools,

campus events, and other community venues.

Work collaboratively with offices such as Admissions, Registrar, Student

Accounts, and Academic Departments to ensure accurate data sharing and

coordinated student services.

Participate in institutional committees and initiatives related to student success,

compliance, and strategic planning.

Collaborate with campus partners to promote financial literacy, reduce student

financial aid debt, and support efforts to reduce the College's cohort default rate.

Generate and review reports related to enrollment, attendance, and financial aid

eligibility, making necessary adjustments to Cost of Attendance and aid awards.

Requirements

A Bachelor's degree is required.

A Master's degree is preferred.

A minimum of five (5) to seven (7) years of related professional experience is

required, including three (3) to five (5) years in a supervisory or leadership

capacity.

Significant professional development in financial aid is desirable.

Must be eligible to work in the United States without a visa sponsorship.

Additional Information

The minimum annual salary for this position is $82,716. Salary offer will be based

On The Candidate's Qualifications And Experience.

Offers of employment will be conditional based upon the results of a satisfactory,

required pre-employment Standard Background Check.

Affirmative Action/Equal Opportunity Employer.

Application Instructions

For best consideration, application materials must be received no later than

Friday, April 17, 2026. SUNY Broome will continue to accept and review applications

until the position is filled.

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