Assistant Director of Financial Aid

The Assistant Director supports the administration and delivery of federal, state, and institutional financial aid programs, with an emphasis on system processing, data integrity, regulatory compliance, and accurate, timely aid delivery. The role combines student counseling with advanced technical responsibilities, including Banner configuration, ISIR processing, and data reconciliation, while also providing office leadership in the absence of the Executive Director and Associate Director.

Required Qualifications

• Master’s degree
• 3-5 years of financial aid experience
• Demonstrate a commitment to diversity, equity, inclusion and belonging.
• Candidates for this position must be eligible to work in the United States. VISA sponsorship is not offered.

Preferred Qualifications

• Experience with Ellucian Banner Financial Aid, including system setup, configuration, processing, troubleshooting, and data management.
• Demonstrated experience with ISIR processing, financial aid data reconciliation, and quality control.
• Strong knowledge of federal and state financial aid regulations and experience with systems such as COD, NSLDS, and HESC.
• Experience with financial aid reporting, compliance, and data analysis.
• Demonstrated ability to troubleshoot complex system issues, collaborate with Information Technology, and identify and implement improvements to financial aid processes and workflows.