Assistant Scholarship Coordinator

State Title: Professional Services Specialist 4(A)

Bargaining Unit: CWA

Employment Type: Full-Time, 12 month, 35 hours weekly

External salary: $58,222.22 - $66,184.52 step 1 to 4

Internal salary: $58,222.22 - $84,763.22

UNION POSITIONS: The internal salary range is used for

applicants who are current NJ state employees with underlying

classified status for promotional calculations who meet the

requirements below. The external salary range is used for

candidates who are not NJ state employees who meet the requirements

below.

About TCNJ

Founded in 1855, TCNJ offers a highly personalized and

collaborative liberal arts education with over 7,400 undergraduates

and 700 graduate students. The college is consistently ranked among

the top comprehensive colleges in the nation, offering small

classes, a 13:1 student-faculty ratio, and an immersive

living-learning experience. With a 4-year graduation rate ranked #1

in New Jersey and #9 among U.S. public institutions, TCNJ is a

model for public higher education.

Position Overview: The position provides support to the

Assistant Director - Scholarship Coordinator in the Office of

Student Financial Assistance. The individual will be primarily

responsible for managing foundation scholarships awarded to

financial aid recipients, the posting of private outside

scholarships in the College's financial aid management system and

serve as a contact/liaison between the financial aid office the

Foundation office, faculty and staff.

The office is currently experiencing substantial automation and

streamlining of the scholarship processes and procedures. Due to

these changes, this position is undergoing and will continue to

undergo changes in the responsibility for tasks. The work is

evolving due to constant changes to the Federal and State financial

aid processes. These changes require that all areas of Financial

Aid Operations achieve the highest level of accuracy. In addition,

substantial institutional liability is a consequence of any level

of error occurring in the aid process. Lastly, this position has

direct and indirect contact with students, families, departments

across the TCNJ campus and external agencies on an as-needed basis.

It is expected that this role will be leading interactions and

serve as the first point of contact regarding the awarding of

foundation scholarships with leaders on campus such as Deans,

Directors, etc., as well as students/families.

Essential Job Functions

• Provide information, reports and statistical summaries related

to internal and external scholarships including the reconciliation

of accounts.

• Ability to communicate diplomatically, clearly and effectively.

Work with both internal (faculty/staff) and external (students,

families) individuals to answer questions regarding a student's

financial aid and scholarships via phone, email or in-person.

• Handle special applicant or administrative problems by

investigating the situation and taking appropriate corrective

action.

• Manage the awarding of all TCNJ Foundation Scholarships.

Provide data to the AwardSpring scholarship database as it relates

to the financial aid office while ensuring accuracy.

• With the support of the management team, maintain knowledge and

understanding of Financial Aid policies, processes and procedures

and provide guidance to the Foundation staff on acceptable

scholarship practices as it comes to awarding financial aid.

Responsibilities

• Update student Financial Aid Awards for internal and external

scholarships in the PAWS system making adjustments relative to over

awards, enrollment, and non-attendance.

• Maintain working knowledge of all Financial Aid systems,

including but not limited to, PAWS, NJFAMS, Award Spring and

Microsoft Office Suite products.

• Serve as a primary office contact, responding to phone, email,

and in-person inquiries from students and families; resolve

concerns, provide information, and support office operations while

performing other duties as assigned.

Required

• Knowledge and experience in financial aid processes,

regulations and awarding, specifically when it comes to

scholarships

• Demonstrated ability to efficiently manage a large/heavy

workload.

• Ability to work independently as well as with other staff

members as part of a team.

• Strong interpersonal skills and sensitivity in a multicultural

work environment. Ability to communicate effectively with all

students, faculty, staff, and community partners.

• Exposure to processing student records supported by

computerized systems.

• Bachelor's degree required. Individuals who do not possess a

bachelor's degree may substitute experience on a year-for-year

basis.

• 3-5 years of experience working in a higher education setting,

preferably in a financial aid, student accounts or one stop shop

office.

• Experience communicating with senior institutional leaders and

external stakeholders.

Persons with disabilities may request reasonable accommodations

in order to perform the essential functions of the position. If the

requested accommodation(s) cannot be made because it would cause

the employer undue hardship, the applicant may not be eligible for

the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of

an applicable background check, reference checks, and verification

of identity and authorization to work in the United States (Form

I-9).

Residency Requirement: In accordance with the New Jersey

First Act P.L. 2011 c.70, effective September 1, 2011, new public

employees in certain positions (faculty exempt) are required to

obtain New Jersey residency within one (1) year of employment.

Applicants must meet the requirements listed.

Accommodation: Applicants who require a reasonable accommodation to

apply or interview should contact hr@tcnj.edu .

Employee Benefits

As a member of The College of New Jersey Community, you will be a

part of an exciting and rewarding public college career. Eligible

full-time employees will be able to take advantage of a generous

benefits package that includes health, welfare, and retirement

benefits, including

• Comprehensive benefit plans covering medical, dental and

prescription plans

• Generous leave entitlements program and Energy Savings

Program

• Employee and dependent Tuition Waiver and Reimbursement

Program

• Pension, retirement, and deferred compensation plans, group

life insurance

• Employee Assistance Program (EAP)
• Employee affinity groups
• New Jersey State Employee Discount Program (Pet

insurance, cell phone plan discounts, discounted amusement park

tickets, etc.)

• Access to extensive learning opportunities

To view a comprehensive list of benefits available to employees,

visit our Health Benefits Plans and Programs page to

learn more!

SAME Applicants

If you are applying under the New Jersey "SAME" program, your

supporting documents (Schedule A or B letter), resume (CV), as well

as the names and contact information for three professional

references by the closing date listed above to: same@tcnj.edu . For more information on

the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email:

SAME@csc.nj.gov , or call CSC

at: 833-691-0404.

How to Apply

Qualified candidates should apply online and submit a letter of

interest, resume (CV), as well as the names and contact information

for three professional references. Applications will be considered

until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive

campus community that respects and uplifts individuals from all

backgrounds. We value the varied perspectives, experiences, and

talents of all members of our community and strive to create an

environment where everyone has equitable access to opportunities

for success. As an equal opportunity employer, we comply with all

applicable federal and state laws regarding nondiscrimination and

affirmative action. We encourage applications from individuals

whose lived experiences and professional interests align with our

institutional mission of academic excellence, access, and

integrity.