Financial Aid Technician

Job Description Job Description

Join the Tohono O'odham Community College Team as a Financial Aid Technician!

Tohono O'odham Community College is seeking a detail-oriented and service-focused Financial Aid Technician to perform a variety of services in the financial aid areas for students and provide support to the Financial Aid program. This is a full-time, non-exempt position in the Student Services Division.

Salary: $17 - $20 per hour

What You Will Do

The Financial Aid Technician plays a critical role in supporting students by processing aid and providing expert advising

• Advise students on Federal, State, and institutional financial aid benefits and programs.
• Explain applicable rules, academic progress policies, and institutional policies regarding the use of aid.
• Adhere to strict confidentiality of student records and finances in compliance with FERPA.
• Collect, evaluate, and verify financial aid data and documents submitted by students.
• Process student financial aid and/or scholarship award packets.
• Verify student eligibility for applicable Federal and State aid programs.
• Apply scholarships and view student's ISIRs in PowerFAIDS, and run reports from the software.
• Prepare a variety of correspondence, including award letters and applications.
• Perform administrative support activities, such as updating and maintaining forms, records, and data in external systems.
• Research current State and Federal regulations to stay up-to-date and determine the application of regulations to specific student circumstances.
• Work with other tribal entities such as Scholarship Offices, Higher Education Offices, Workforce, and the Department of Economics.

What You Will Bring

Candidates should have a thorough knowledge of student financial aid programs at the Federal, State, Tribal, and institutional levels. Key knowledge and skills include:

• Knowledge of financial aid procedures and practices, and financial aid advising practices.
• Ability to interpret and apply applicable Federal, State, and local laws, rules, regulations, policies, procedures, and standards.
• Proven ability to provide excellent customer service and advise students, faculty, staff, and/or parents.
• Ability to prioritize and effectively handle multiple projects with attention to detail while under pressure to meet deadlines.
• Competency in using a computer and related software applications, and knowledge of modern office practices, procedures, and equipment.

Required Qualifications

• Associate's degree or two-year technical certificate in any field.
• Two to three years of higher education experience.

Licensing

• Valid state Driver's license with a clean driving record.
• Must successfully pass a criminal background check.

Preferred Qualifications

• Knowledge and understanding of the history and of contemporary issues facing Native people.
• Ability to speak and understand O'odham and/or Spanish.

Work Environment & Schedule

• Typical work hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The role may require evening and weekend shifts.
• The worker is not substantially exposed to adverse environmental conditions (typical office or administrative work).

Physical Demands

• The work is classified as Sedentary (exerting up to 10 pounds occasionally).
• Requires close visual acuity for preparing and analyzing data, viewing a computer terminal, extensive reading, and visual inspection.
• Physical activities include reaching, standing, walking, lifting, fingering, talking, hearing, and repetitive motion.

How to Apply

We prefer that you apply for a job with us online, but we also accept paper applications. You can find the application on our website at .

If you decide to mail in your application, you must include the following:

• Your completed TOCC application
• Your resume
• A list of three professional contacts that includes their name, job title, company, work phone number, email, and phone number
• If you are claiming Indian Preference, you must include a copy of your certification or enrollment card. If you are claiming Veteran Preference, you must include a copy of your DD214 form.

Please mail your completed application to:

TOHONO O'ODHAM COMMUNITY COLLEGE

ATTENTION: HUMAN RESOURCES

P.O. BOX 3129, SELLS, AZ 85634