Overview
In this role, you will counsel students and families on financial aid and veterans affairs, and manage related paperwork. You'll work closely with campus offices to relay information and coordinate services. You'll meet students one-on-one and in groups, lead information sessions on and off campus, and maintain heavy contact via email, phone, and in person. This position supports student access to aid and VA benefits and requires collaborative communication across the university.
Responsibilities
- Counsel students and families on financial aid and veterans affairs options
- Process financial aid and VA documents and applications
- Disseminate information about programs to prospective and enrolled students
- Hold individual and group counseling sessions and educational meetings
- Coordinate and communicate with university administrative offices
- Engage in on- and off-campus educational sessions
- Respond to inquiries via email, phone, and in-person
- Perform duties as assigned by supervisor
Key requirements
- Bachelor's degree in a related field
- Experience in financial aid or veterans affairs is implied
- Strong communication and counseling skills
- Ability to process paperwork and manage information accurately
- excellent interpersonal communication
- empathy and listening
- organization and time management
- financial aid paperwork processing
- knowledge of VA benefits and programs
- information dissemination to students