Director OF Financial Aid

Overview Job Description Summary: The Department of Financial Aid at the University of Maryland Eastern Shore invites applicants to apply for a full‑time, exempt position with full benefits. Under the supervision of the Director of Financial Aid, the Associate Director of Financial Aid is responsible for various financial aid reporting, analysis, problem resolution, maintenance, testing and enhancement. Responsible for improving efficiencies within all functional areas of Financial Aid by using technology to provide systematic solutions to problems and enhancement of existing processes.

Works closely with the IT and related campus departments.

Essential Job Duties / Responsibilities Assists Director of Financial Aid with daily import and export processes between Department of Education and PeopleSoft system.

In consultation with Information Technology Services, maintains a working knowledge of financial aid processes, PeopleSoft Financial Aid screens and software, including but not limited to ED Connect, Image Now, Common Origination and Disbursement (COD), federal Central Processing Services (CPS), Student Aid Internet Gateway (SAIG), and National Student Loan Data System (NSLDS).

Monitors financial aid procedures and ensures that data entry standards are followed and that the FA operations process manual is kept current annually.

Works with Director of Financial Aid to test patches and upgrades regularly and timely.

Maintains a clear and thorough understanding of current systems environment; carries out fact finding and problem analysis where applicable; completes test scenarios and works with related departments to ascertain testing effects.

Working closely with the Director, troubleshoots and resolves processing and setup errors within the Financial Aid PeopleSoft module; pays attention to issues that arise as a result of modifications to related modules of the system.

Works closely with the Director and Information Technology Services to continually grow the