Financial Aid Support Coordinator (Part-Time), Office of Student Affairs (COM Phoenix)

The College of Medicine - Phoenix's Office of Student Affairs - Financial Aid is seeking a Financial Aid Support Coordinator. This position will support financial aid routine and special projects for students relating to financial wellness, scholarships, and specialty programs (i.e., dual degrees, accelerated MD and pathway programs). This position is also responsible for providing support services to the College’s Financial Aid Office including the Director, Financial Aid Services.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

Duties & Responsibilities

• Scholarships: Assist with all institutional and external scholarship opportunities, focusing on recruitment and specialty scholarship application cycles. Manage the scholarship application process, including promotion, application collection, and review. Collaborate with scholarship committees, donors, and the Development Office to ensure an accurate and efficient scholarship award process. Maintain records of scholarship recipients, match donor funds to student interests, enter awards and track disbursement. Submit fund transfers and monitor account balances to re‑offer funds as needed throughout the award year. Send scholarship award letters and contact students regarding requested donor stewardship opportunities. Identify external scholarship opportunities and counsel students regarding the scholarship application process. Ensure the funding of HRSA programs along with other military Health Professions Programs through applicable invoicing and payment requests.
• Financial Wellness: Support financial wellness programs and initiatives to enhance financial literacy and well‑being for medical students. Collaborate with campus resources to conduct financial wellness workshops and seminars throughout the academic year. Schedule and coordinate debt management and counseling sessions with personalized resources for each graduating medical student.
• Document & Communication Management: Assist with the efficient processing of financial aid tasks, communication, and documentation, including email and phone calls, FAFSA forms, verification materials, and supporting documents. Ensure all required documents are collected, reviewed, and filed in compliance with federal and institutional regulations. Maintain accurate records and databases of medical student financial aid information. Update standing operating procedures annually to document internal procedures. Identify opportunities to streamline document processing and communication procedures.
• Advisement: Monitor student's accounts and process their paperwork in coordination with the main campus practices and policies. Provide resources to students each semester to ensure understanding of financial aid and scholarship application processes. Award financial aid for each unique program that aligns with the student's costs, duration, and eligibility. Ensure financial aid disbursement is processed in a timely manner that is consistent with traditional medical students. Assist students in understanding the financial implications of pursuing dual degrees.
• Office Administration: Assist in handling day‑to‑day administrative tasks, including managing calendars, scheduling meetings, and maintaining office records. Update and monitor content on the financial aid website. Assist with administrative projects as directed by department managers or supervisors. Schedule meetings, arrange conference rooms, and coordinate logistics for departmental events. Provide administrative support for meetings, including taking minutes and distributing agendas. Assist in coordinating travel arrangements and accommodations for staff as needed.

Knowledge, Skills, and Abilities: Excellent verbal and communication skills to convey complex information clearly and concisely to diverse audiences. Proficiency in using office software and financial aid management systems to create reports, track student information, and analyze data. Awareness of financial literacy concepts, including budgeting, debt management, and the financial challenges faced by students. Strong interpersonal skills to provide courteous and empathetic assistance to students.

Minimum Qualifications: Bachelor's degree or equivalent advanced learning attained through experience required. 1 year of relevant work experience required.

Preferred Qualifications: Financial Aid or Scholarship Experience, Experience in Higher Education.

FLSA: Non‑Exempt, Part Time, Number of Hours Worked per Week: 20, Job FTE: .5, Work Calendar: Fiscal, Job Category: Student Services, Benefits Eligible: Yes - Full Benefits, Rate of Pay: $20.33-$25.41, Compensation Type: hourly rate, Grade: 5.