Associate Director of Financial Aid, Wharton MBA Program

Associate Director of Financial Aid, Wharton MBA

Program

University Overview

The University of Pennsylvania, the largest private employer in

Philadelphia, is a world-renowned leader in education, research,

and innovation. This historic, Ivy League school consistently ranks

among the top 10 universities in the annual U.S. News & World

Report survey. Penn has 12 highly-regarded schools that provide

opportunities for undergraduate, graduate and continuing education,

all influenced by Penn's distinctive interdisciplinary approach to

scholarship and learning. As an employer Penn has been ranked

nationally on many occasions with the most recent award from Forbes

who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of

Philadelphia. The University is situated on a beautiful urban

campus, with easy access to a range of educational, cultural, and

recreational activities. With its historical significance and

landmarks, lively cultural offerings, and wide variety of

atmospheres, Philadelphia is the perfect place to call home for

work and play.

The University offers a competitive benefits package that includes

excellent healthcare and tuition benefits for employees and their

families, generous retirement benefits, a wide variety of

professional development opportunities, supportive work and family

benefits, a wealth of health and wellness programs and resources,

and much more.

Posted Job Title

Associate Director of Financial Aid, Wharton MBA Program

Job Profile Title

Associate Director B, Student Services, Graduate Programs

Job Description Summary

Founded in 1881 as the world's first collegiate business school,

the Wharton School of the University of Pennsylvania is shaping the

future of business by incubating ideas, driving insights, and

creating leaders who change the world. With campuses in

Philadelphia and San Francisco, Wharton has over 850 staff, a

faculty population of more than 235 renowned professors, and 5,000

undergraduate, MBA, executive MBA, and doctoral students. Each

year, 13,000 professionals worldwide advance their careers through

Wharton Executive Education's individual, company-customized, and

online programs. More than 104,000 Wharton alumni form a powerful

global network of leaders who transform business every day. Wharton

is home to a diverse staff population representing a rich array of

backgrounds, expertise, and cultures. To learn more, visit

www.wharton.upenn.edu.

The Associate Director reports to the Director of Student Finances

for the MBA Program and is primarily responsible for coordinating

with Student Financial Services, the Loan Office, Third-Party

Billing, and the Registrar, with a focus on the financial

experience of Wharton MBA and EMBA students.

Job Description

Job Responsibilities

• Provide loan resources to students and monitors monthly reports

related to loans, billing, programming, and student resources. This

includes analyzing financial aid data and trends to support

operational decision-making.

• Provide strategic communication and resources to students based

on feedback from the student population and changes in the lending

landscape. The role also leverages technology and AI-assisted tools

to enhance communication efficiency and consistency.

• Support overall financial aid counseling, including financial

planning and loan eligibility, and will present to prospective and

admitted students during the admissions cycle and Wharton Welcome

Weekends.

• This position will have the opportunity to work as a part of a

cross functional team in an innovative and data-driven

environment.

Qualifications

• BA and 2 to 3 years of experience, or equivalent combination of

education and experience is required. 5-7 years of experience

strongly preferred.

• Strong analytical and problem-solving skills.
• Experience interpreting and analyzing financial aid and

enrollment-related data to support operational decision-making is

preferred.

• Advanced proficiency in Microsoft Excel and experience working

with financial aid and student information systems such as Banner

and Slate strongly preferred.

• Excellent interpersonal, communication, presentation, and

customer service skills, with the ability to effectively counsel

and support diverse student populations in a fast-paced

environment.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$58,506.00 - $70,000.00 Annual Rate

Salary offers are made based on the candidate's qualifications,

experience, skills, and education as they directly relate to the

requirements of the position, and in alignment with salary ranges

based on external market data for the job's level. Internal

organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer.

Candidates are considered for employment without regard to race,

color, sex, sexual orientation, religion, creed, national origin

(including shared ancestry or ethnic characteristics), citizenship

status, age, disability, veteran status or any class protected

under applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer is

made. Consideration of the background check will be tailored to the

requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn

offers comprehensive medical, prescription, behavioral health,

dental, vision, and life insurance benefits to protect you and your

family's health and welfare. You can also use flexible spending

accounts to pay for eligible health care and dependent care

expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition

benefits. You, your spouse, and your dependent children can get

tuition assistance here at Penn. Your dependent children are also

eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to

help you save for your future. Penn's Basic, Matching, and

Supplemental retirement plans allow you to save for retirement on a

pre-tax or Roth basis. Choose from a wide variety of investment

options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a

substantial amount of time away from work during the course of the

year. This allows you to relax, take vacations, attend to personal

affairs, recover from illness or injury, spend time with

family-whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth

Financial, Penn offers faculty and staff (and your eligible family

members) long-term care insurance to help you cover some of the

costs of long-term care services received at home, in the community

or in a nursing facility. If you apply when you're newly hired, you

won't have to provide proof of good health or be subject to

underwriting requirements. Eligible family members must always

provide proof of good health and are subject to

underwriting.

• Wellness and Work-life Resources: Penn is committed to

supporting our faculty and staff as they balance the competing

demands of work and personal life. That's why we offer a wide

variety of programs and resources to help you care for your health,

your family, and your work-life balance.

• Professional and Personal Development: Penn provides an

array of resources to help you advance yourself personally and

professionally.

• University Resources: As a member of the Penn community,

you have access to a wide range of University resources as well as

cultural and recreational activities. Take advantage of the

University's libraries and athletic facilities, or visit our

arboretum and art galleries. There's always something going on at

Penn, whether it's a new exhibit at the Penn Museum, the latest

music or theater presentation at the Annenberg Center, or the Penn

Relays at Franklin Field to name just a few examples. As a member

of the Penn community, you're right in the middle of the

excitement-and you and your family can enjoy many of these

activities for free.

• Discounts and Special Services: From arts and

entertainment to transportation and mortgages, you'll find great

deals for University faculty and staff. Not only do Penn arts and

cultural centers and museums offer free and discounted admission

and memberships to faculty and staff. You can also enjoy

substantial savings on other goods and services such as new cars

from Ford and General Motors, cellular phone service plans, movie

tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer

creative approaches for completing work while promoting balance

between work and personal commitments. These approaches involve use

of non-traditional work hours, locations, and/or job

structures.

• Penn Home Ownership Services: Penn offers a forgivable

loan for eligible employees interested in buying a home or

currently residing in West Philadelphia, which can be used for

closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible

employees on qualified expenses in connection with the legal

adoption of an eligible child, such as travel or court fees, for up

to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Equal Employment Opportunity Statement

The University of Pennsylvania is an equal opportunity employer.

Candidates are considered for employment without regard to race,

color, sex, sexual orientation, religion, creed, national origin

(including shared ancestry or ethnic characteristics), citizenship

status, age, disability, veteran status or any class protected

under applicable federal, state, or local law.

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Dinan-Hall/Associate-Director-of-Financial-Aid--Wharton-MBA-Program_JR00120403-1

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