Financial Aid Counselor or Assistant Director

Administers federal and private loan programs for the campus, as well as financial aid packaging for returning and new graduate students. This is a full-time, 12-month staff position reporting to the Senior Associate Director of Financial Aid.

Responsibilities

· Responsible for the coordination, processing (originations and disbursements), and reconciliation of the Federal Direct and private loan programs.

• Responsible for overseeing the NFLP fund and reporting/balancing with billing agency.

· Responsible for checking eligibility of student loan disbursements for release of funds and exporting disbursements to the Business Office.

· Identify and correct rejected loan originations and disbursements, adjust loans as required and return funds through COD when necessary.

• Responsible for development of and participation in loan Exit Counseling Sessions.
• Determine financial need and package aid entitled to returning students and new graduate students. Perform needs analysis and verification of applicants as needed during packaging.
• Processing of outside awards and tracking.
• Work closely with the Admission staff in recruiting incoming class, including meeting, and advising prospective students, and presentations at events and area high schools.

· Counsel students and parents about various programs, eligibility criteria, application procedures, verification procedures, debt management, and intended usage of all student assistance funds received.

Qualifications

· Bachelor's degree and two years financial aid experience preferred.

· Knowledge of federal regulations governing Title IV aid, including Direct Loans, NSLDS, and TEACH.

· Attention to detail, critical thinking, and problem-solving abilities, with the capacity to effectively prioritize multiple tasks.

· Exceptional organizational skills and adaptability to evolving federal regulations are essential.

· Thorough understanding of federal and private loan programs, compliance requirements, and student aid processes.

· Proficiency in Microsoft Office Suite, especially Excel.

· Preferred experience with: PowerFAIDS, Slate, Jenzabar, U.S. Department of Education platforms, including FAFSA Partner Connect, COD, NSLDS, and the FAFSA Partner Portal.