Assistant Campus Director, Financial Aid

About the position

Come care with us at West Coast University where you will meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. In addition, you will put your technical financial aid skills to work ensuring proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. We are over 110 years in education, still growing, and a recognized “Great Place to Work”. Come work and grow with us!

Responsibilities

• Collaborating with the Financial Aid Director to create action plans and work schedules to ensure that packaging and repackaging of student financial aid files is timely and in compliance with institutional and departmental policies and procedures.
• Assisting campus Financial Aid Director with training of both new and continuing Financial Aid Officers and Sr. Financial Aid Officers.
• Representing the campus Financial Aid Office at meetings or events in the absence of the Financial Aid Director.
• Monitoring daily student traffic and appointment calendar for the office to ensure timely and efficient service to students.
• Communicating regularly and effectively with campus Financial Aid Director to ensure that key events, concerns, or issues are shared and appropriately addressed.

Requirements

• Specializes in one or more related disciplines with advanced knowledge.
• Expert in the subject matter within the school/area.
• Experience in administering projects and programs required.
• Generally, 5-7 years of relevant experience required.
• A minimum of 2 years of experience as a Financial Aid Officer at an accredited College or University.
• A minimum of 3 years of experience as a customer service provider.
• At least 1 year of experience using an enterprise-wide student information system in a higher education setting.
• May not be in default on a federal student loan or owe repayment on a federal grant.

Nice-to-haves

• 2+ years of experience as a Financial Aid Officer at West Coast University.
• 5+ years of experience as a Financial Aid Officer at an accredited College or University.
• 2+ years of experience supervising others.