Financial Aid Clerk

About the Role

CDE Career Institute is seeking a Financial Aid Clerk to support students throughout the financial aid process. This is a student-facing role for someone who is organized, detail-oriented, and enjoys helping people navigate paperwork that can feel overwhelming. Previous experience with or knowledge of financial aid is preferred.

What You'll Do

• Meet with prospective and enrolled students to explain the financial aid process, requirements, and eligibility, and assist them with completing their financial aid applications
• Review, organize, and audit student financial aid files for accuracy and completeness
• Identify missing documentation and follow up with students to obtain outstanding requirements
• Assist with reviewing FAFSA and financial aid information and communicate next steps to students
• Guide students through requirements such as the Master Promissory Note (MPN), Entrance Counseling, and other financial aid documentation
• Maintain accurate and organized student financial aid records
• Track student financial aid requirements and follow up on outstanding items
• Communicate with students by phone, email, and in person regarding financial aid requirements and status
• Provide professional and courteous customer service to students and staff
• Work closely with the Director of Financial Aid and other departments to ensure students receive timely assistance
• Maintain confidentiality of all student and financial information

What We're Looking For

• Previous experience in financial aid, student services, or a related administrative role preferred
• Familiarity with FAFSA, MPN, and Entrance Counseling a plus
• Strong organizational skills and attention to detail
• Comfortable working directly with students and explaining requirements clearly
• Professional written and verbal communication skills
• Ability to handle confidential information with discretion
• Proficiency with basic computer applications and student records systems
• High school diploma or equivalent required; associate's or bachelor's degree a plus

Schedule & Compensation

• Full-time position
• Primarily daytime hours, Monday through Friday, 9:00 AM – 5:00 PM
• $19–$21 per hour, depending on experience

This position is an excellent stepping stone for those passionate about education administration and dedicated to supporting students’ financial needs. If you thrive in a collaborative environment where attention to detail meets energetic service delivery, we invite you to apply!

Pay: $19.00 - $21.00 per hour

Benefits

• Paid time off

Work Location: In person