Financial Aid Coordinator

Overview

The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures.

The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Notify staff when students arrive for appointments
• Answer busy multi-line phone system in a professional manner.
• Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Qualifications

Education / Experience

• High school diploma or GED required
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

Work Environment

• Work is performed indoors in a climate-controlled environment.
• This position is designated as Onsite.

Location: Austin, TX.