Financial Aid Program Coordinator

JOB DESCRIPTION

TITLE: Financial Aid Program Coordinator

DEPARTMENT: Financial Aid

REPORTS TO: Director of Financial Aid

FLSA: Non-Exempt

SALARY: $40,000 to $50,000

POSITION SUMMARY

This position is responsible for overseeing assigned financial aid programs. Supports the overall financial aid function; must possess a deep and thorough knowledge of both federal and state financial aid rules, regulations, processes, procedures, and data manipulation requirements. Must also possess extensive knowledge of other aspects of the Student Services offices, including but not limited to Admissions and Student Records.

DUTIES AND RESPONSIBILITIES

• Represents Heritage University in the most positive manner with prospective, former, and current students, clients, suppliers, and the community we serve. Interact effectively with a diverse group of faculty, staff, students, and other customers of our services, learns, and uses operating practices of the department and Heritage University.
• Upholds the Heritage University Mission Statement.
• Handles confidential information with tact, discretion, and in compliance with FERPA regulations.
• Responsible for institutional operation of assigned programs; determines eligibility and makes awards; monitors eligibility and makes adjustments/cancellations as needed; exports and imports information electronically; sends payment requests or checks to Business Office; reconciles assigned programs between financial aid system (PowerFAIDS), outside agencies, and Business Office records each semester.
• Works with other offices on campus and regional sites to coordinate and conduct group and individual financial aid presentations, including some evenings; responsible for financial aid presentations to visiting Gear Up groups and during new student orientation.
• Providing student assistance at the front desk of the Financial Aid Department.
• Assists with awarding and disbursing all types of aid, monitoring enrollment and eligibility of students, and all aspects of reconciliation process for all financial aid programs, including institutional, state, and federal.
• Trains and supervises work-study assistant(s) to facilitate timely processing of documents, reports, and reconciliations as needed.
• Assists outside agencies, such as State and Tribal, and other educational institutions; corresponds with these agencies/ institutions and requests documents as needed; submits necessary verification reports to these constituents in a timely manner.
• Represents the university and keeps current regulations, processes, and policies by attending assigned meetings and/or training activities as time/funding permits.
• Assist parents/students with completion of financial aid application (FAFSA), both the paper version and Web version.
• Assists with telephone, mail, E-mail, and in-person inquiries from students, parents, faculty, staff, and the public regarding financial aid.
• Performs other functions as necessary or as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree in business administration, or related field, and two years’ experience (Financial Aid preferred) in an environment or an equivalent combination of education and experience.
• Excellent communication, organizational, math, and problem-solving skills.
• Requires excellent computer skills with attention to detail and accuracy.
• proficiency with Microsoft Office and similar programs.
• Ability to interpret and apply federal and state regulations and guidelines.
• Ability to supervise student staff and to commit to a team-building approach, and maintaining an effective working relationship with students, staff, faculty, and the public.
• Demonstrates confidentiality in working with client records.
• Ability to work effectively with ethnic, cultural, and a diverse student population.
• Ability to multitask as well as produce work independently, prioritizing work, meetings, etc.
• Ability to work under pressure to meet deadlines and objectives.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand, walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to occasionally lift and/or move up to 25 pounds and push, pull, or drag approximately 40 pounds.

BENEFIT PACKAGE (benefit eligible is at least .75 FTE):

• Health Benefits - medical, dental, and vision
• No-cost life insurance.
• Paid Time Off
• 21 Paid Holidays
• Matching 403(k) Contribution after a year of service.
• Tuition Waiver Program - 6-month waiting period
• Additional plans are available for purchase. This includes AFLAC and additional life & ADD insurance.
• Many other employee engagement programs.

APPLICATION INFORMATION AND DEADLINE: Applications should include the following:

• Cover letter (please address all position qualifications - required and preferred)
• Resume
• List of References (names, email addresses & phone numbers of 3-5 current professional references)
• HU Employment Application
• Link: HU Application

Review of complete applications, with the listed above will begin immediately and will continue until the position is filled. Position is subject to grant funding.

Qualified candidates may submit application material to: [email protected] or

Heritage University Office of Human Resources 3240 Fort Road Toppenish, WA 98948

Heritage University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and State laws, regulations, and executive orders regarding non-discrimination and affirmative action.