Financial Aid Manager

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. About this role Responsible for managing the daily operations and providing leadership necessary for administration of the campus Financial Aid Office. Implements policies and processes to ensure compliance with federal and state laws, regulations, and industry standards. Remains current with all federal, state and college rules and regulations. Monitors program compliance for all funding sources in accordance with appropriate regulations. Ability to work a fluctuating schedule to include evenings and weekends. Travels to all campus locations of the College as needed. What a day of a Financial Aid Manager looks like: Provides leadership for the campus in fulfilling the mission of the College. May include overall coordination of campus academic, business and student service activities. Analyzes and evaluates financial need using Federal Methodology. Verifies and authorizes enrollment status and award disbursements. Notifies students of all financial aid awards and educational related benefits. Monitors the process from application to disbursement. Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly and indirectly to you. Monitors and evaluates the performance of your employees. Develops and trains staff. Develops short- and long-term goals, objectives, priorities, and recommendations. Researches, interprets and adheres to compliance requirements. Evaluates and ensures procedures for compliance with federal state, local institutional laws, and regulations. Maintains confidentiality of work-related information and material. Evaluates and makes recommendation regarding Satisfactory Academic Progress (SAP). Develops and maintains collaborative relationships. Creates and sustains a culture that consistently supports the institutional core values. Performs other job-related duties as assigned. We’d love to hear from you if you have the following: Education and Experience: Bachelor’s degree Four years of related experience Knowledge of: Applicable Federal, State, Local, and County Financial Aid laws, rules, regulations, and guidelines Federal, State, and institutional verification policies and guidelines Microsoft Office Professional or similar applications FERPA within 30 days of employment Skilled in: Motivating employees to apply the effort necessary to attain organizational and departmental goals Managing and resolving conflict in a positive manner Thinking strategically, effectively analyzing data, and implementing data-informed decisions Fact finding, analysis, and problem solving Attention to detail while maintaining effective time and task management Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service Maintain high level of responsibility regarding confidential information Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness Exercise independent judgement and discretion utilizing company policies and principles with the understanding of when to escalate Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required Must not be debarred from Title IV Programs, and not in default on Title IV student loans Some periods throughout the year will require extended work hours including nights, weekends, and college closures Work Environment and Physical Demand: Reach and grasp objects Stoop, bend, kneel, crouch, or crawl Stand for extended periods of time Use of video display terminal Use of manual dexterity and fine motor skill Communicate information orally and in writing Receive and understand information through oral and written communication Proofread and check documents for accuracy Work a fluctuating work schedule This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. The minimum base pay for this position starts at $53,677.00 annually; however, the offer may vary based on the candidate’s education and experience. This position is open until filled with a first initial review date of March 20, 2026. Wait, there is more! Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging. Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution. Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more. Professional Development: Leadership programs, professional learning workshops, and more. Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans. READY TO APPLY? Here's your application preparation! Please review the following information to apply for a position at Palm Beach State College: Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered. Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation. An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications. The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel. Application Deadline This position is open until filled About the College Palm Beach State College, Florida's first public community college, was founded in 1933 and has grown to become the largest institution of higher education in Palm Beach County. Currently serving a richly diverse student population of 49,000 annually, the College offers classes at five locations and offers bachelor's and associate degrees, professional certificates, and workforce development programs. With over 1,200 full-time employees, Palm Beach State College offers a highly attractive benefits package including health insurance, a retirement program, tuition assistance, and paid time off. An Equal Access/Equal Opportunity/Veteran Preference/ADA Employer Per the Florida Open Records and Public Meeting Laws (286.011), also known as "the Sunshine Laws," all correspondence received from applicants for any position with the College is a matter of public record. Palm Beach State College is an equal access, equal opportunity institution. The College complies with all state and federal laws granting rights to applicants for employment or admission to the College. The College prohibits unlawful discrimination on the basis of race, color, creed, ethnicity, national origin, gender, sexual orientation, age, religion, marital status, veteran status, disability, or pregnancy in any of its employment or educational programs or activities. Applicants who believe they have been discriminated against in the recruitment process should contact the Human Resources and Compliance Director or Chief Human Resources Officer at (561) 868-3114 or 4200 Congress Avenue, Lake Worth, FL 33461. Written complaints must be filed within 180 days from the position's closing date for which the applicant applied. Claims will be investigated, and a timely response will be provided. The College prohibits retaliation against any applicant who utilizes the complaint procedure. Accommodations Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you need a reasonable accommodation to apply for a job or to perform your job by contacting the Human Resources and Compliance Director at (561) 868-3114 for assistance.