Coordinator, Student Financial Aid

Job Vacancy Announcement

Position Information

Position Title

Coordinator, Student Financial Aid

Position Type

Staff

Department

Student Affairs

FLSA

Non-Exempt

Union/Non Union

Union

Full Time or Part Time

Full Time

Grade

11

Salary Range

Hiring Salary Range

$51,851- $57,036/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Responsible for providing financial aid guidance and assistance to

students and families regarding federal, state, institutional and

private student aid fundings. Administers specialized financial aid

programs and processes, including eligibility determination,

federal verification, professional judgment reviews, outreach, and

compliance activities, while ensuring adherence to applicable

federal, state, and institutional regulations. Serves as a liaison

with internal departments, government agencies, educational

institutions, and external partners to support student success and

maintain the College’s participation in Title IV financial aid

programs.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• One to two years of college credit (30 credit hours are

equivalent to one year) or related certification

• Three years of experience working with diverse

populations.

• Bachelor’s degree preferred.

Criteria

CRITERIA : The following criteria, which are not the sole

criteria used in the final hiring decision, will be used to review

the applications of those persons who meet the stated minimum

qualifications and to select those qualified applicants who will be

interviewed. Other information and observations made during the

interview process may be considered in the selection process. A

Resume/CV and cover letter are required with the application.

Please ensure that your documents address the criteria listed below

for this position.

ESSENTIAL DUTIES

• Provides comprehensive financial aid information in accordance

with federal and state regulations, applications requirements, and

office processes and procedures.

• Advises students and families on financial aid eligibility,

application procedures, award programs, and available funding

resources.

• Reviews and evaluates financial aid applications and supporting

documentation to determine student eligibility for federal, state,

institutional, and private financial aid programs.

• Assists students with completing financial aid applications

accurately.

• Completes federal verification of student files
• Reviews and processes professional judgment requests in

accordance with federal regulations and institutional

policies.

• Manage all aspects of assigned financial aid programs.

designated program

• Ensures compliance with applicable federal, state,

institutional, and Title IV regulations in the administration of

assigned financial aid programs.

• Answers questions and provides assistance to students, parents,

and the public visiting the Office of Student Financial Aid.

• Respond to telephone and email inquiries.
• Provide optimal customer service as defined by our office

mission.

• Conducts in person and virtual financial aid workshops and

presentations.

• Collaborates with internal departments, educational

institutions, and federal and state agencies to support financial

aid administration and student services.

• Attends training sessions to enhance and maintain current

knowledge of federal and state regulations.

• Performs related work as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of federal and state financial aid

regulations, policies, and procedures.

• Working knowledge of financial aid and student information

systems, preferably Ellucian Colleague and the Common Origination

and Disbursement ( COD ) system, as well as Microsoft Office

Suite.

• Ability to communicate effectively, both orally and in

writing.

• Strong attention to detail with the ability to perform accurate

work with minimal supervision

• Ability to organize, prioritize, and manage multiple tasks

while meeting established deadlines.

• Ability to provide excellent customer service and communicate

effectively with students, families, faculty, staff, and the

public.

Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively

communicate and interact with other employees and the public

through the use of the telephone and personal contact as normally

defined by the ability to see, read, talk, hear, handle or feel

objects and controls. Physical capability to effectively use and

operate various items of office related equipment, such as, but not

limited to a personal computer, calculator, copier, and fax

machine. No significant climbing, stooping, kneeling, crouching,

reaching, standing, walking, pushing, pulling, lifting, grasping,

and repetitive motions.

OTHER REQUIREMENTS

• Ability to communicate effectively in spoken and written

standard English.

• As required by the 1986 Immigration Act, be prepared to present

acceptable documentation showing your identity and that you are a

U.S. citizen or an alien who is authorized to work.

• A background investigation will be conducted prior to the offer

of employment. A signed authorization for the release of personal

information will be required if selected for an interview.

ACCOMMODATIONS

To perform this job successfully, an individual must be able to

satisfactorily perform each essential job duty. Prince George’s

Community College provides reasonable accommodations when requested

by a qualified applicant or employee with a disability, unless such

accommodation would cause undue hardship. Accommodation

determinations are made on a case-by-case basis. If reasonable

accommodation is needed, please contact the ECT department

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or

directly engaging with minor children on campus?

Yes

Posting Detail Information

Posting Number

PGCC239211/12

Open Date

07/20/2026

Close Date

Open Until Filled

Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe

campus community. PGCC conducts background investigations for

applicants being considered for employment. Background

investigations include reference checks, a criminal history record

check, education verification, and when appropriate, a financial

(credit) report or driving history check.

Special Instructions to Applicants

• This position is eligible for overtime and shift

differential pay

• This position offers a comprehensive benefits package,

including paid time off, paid holidays, retirement plans, and

health and welfare coverage.

Application Status: you will receive an email acknowledging

receipt of your application, upon which time no further

communication occurs unless selected for an interview or the

position is filled. If recommended for hire, communication is

immediately sent to your references listed on your application.

Also, you will receive an email notification from HireRight

requesting you to submit authorization to complete a background

investigation.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Which of the following best describes the highest level of

education you have completed?

• Master's Degree or higher from an accredited

college/university

• Bachelor's Degree from an accredited college/university
• Associate's Degree from an accredited college/university
• One to two years of college credit (30 credit hours is

equivalent to one year)

• Less than 30 credits from an accredited college/university
• High School Diploma or GED
• None of the above
• * Do you have three years of experience working with diverse

populations?

• Yes
• No
• * What are your salary expectations for this position? Please

provide a range, if available.

(Open Ended Question)

• * Do you now or in the future require visa sponsorship to

continue working in the United States? As required by the 1986

Immigration Act, candidates must present acceptable documentation

showing that they are a U.S. Citizen or a resident authorized to

work in the U.S.

• Yes
• No
• * How did you hear about this employment opportunity?
• HERC
• HigherEd Jobs
• Hispanic Outlook
• Indeed
• Personal Referral
• PGCC Website
• Social Media (LinkedIn, Twitter, Facebook)
• The Chronicle of Higher Ed
• The Washington Post
• Other: Please indicate below
• Educause
• How did you hear about this employment opportunity? If you

selected 'Other' please indicate source

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter