Assistant Director of Financial Aid Operations

Job Posting: JR101684 Assistant Director of Financial Aid Operations (Open) Department: Financial Aid, PM Position Type: Regular Open Date: 03-08-2026 Close Date: $80,000 - $90,000 Job Description: Responsibilities: The Assistant Director of Financial Aid operations is responsible for managing the financial aid systems functionality and integration required to award and disburse all forms of financial aid utilizing the Campus Solutions platform including, but not limited to: federal grants and loans, state grants and scholarships, institutional and private scholarships and grant derived scholarships. The Assistant Director works closely with platform supporting vendors and internal DolT personnel to ensure that all platforms are correctly awarding and disbursing aid as well as ensuring that all reconciliation processes are completed on an ongoing basis. This role also has the overall responsibility for identifying issues and challenges proactively and then working internally and externally to address the issues to ensure students do not face unnecessary challenges associated with the award and disbursement of aid. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Management of SAP process. Supervision and direction of operations team. Monitor Jobs and Job sets. Daily management of financial aid award and disbursement system(s) Consistent review and validation of set-up used to award and disburse financial aid. First point-of-contact to ensure accurate and timely implementation of updated/upgraded CS releases and maintenance programs to the financial aid awarding system(s). Works collaboratively with external vendors and internal partners to identify and resolve all financial aid system/platform bugs. Ensures that reconciliation of all aid is completed on a consistent basis to ensure that all aid are timely disbursed. Minimum Qualifications: Bachelor's degree. At least two years of experience working in a post-secondary financial aid program. Experience with Peoplesoft, EdConnect, COD, ELM, MS Office and other reporting tools Experience with student lifecycle and financial aid practices Ability to understand technical specification documentation Ability to convert functional requirements into technical tasks Data analysis and troubleshooting abilities Ability to juggle different assignments with competing priorities Strong oral and written skills are essential Self-starter, high energy and goal oriented Excellent organizational, communication, personal relationship and meeting management skills Must be able to organize and prioritize work, be proactive, take initiative, resolve problems, follow-through and simultaneously manage multiple priorities to ensure goals are met in a timely manner. May require evenings or weekend work. Preferred Qualifications: Project management experience preferred. Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students. Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program. The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended. Founded in 1865, Bowie State University (BSU) is Maryland’s oldest Historically Black College or University (HBCU) and is one of 12 constituent institutions of the University System of Maryland. One of the nation's Top 20 HBCUs, and top 10 among public HBCUs. BSU provides high-quality and affordable educational opportunities for students with ambitions to achieve and succeed. BSU offers 27 undergraduate majors, as well as 18 master’s, 2 doctoral programs, along with doctoral and advanced certification programs, with special focus on science, technology, business, education and related disciplines. BSU is the among the nation's top graduate school programs in Nursing (MSN), Computer Science, Education and Public Affairs (U.S. News & World Report). With an enrollment of more than 6,000, BSU is a diverse university whose students, faculty and staff represent many ethnic and cultural backgrounds. BSU is centrally located in one of the nation’s most exciting metropolitan areas within easy reach of Washington, DC, Baltimore, and Annapolis, and boasts a serene campus on a 300-acre suburban wooden tract.