Financial Aid Counselor

The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and other administrative processes to support students and staff on financial aid. The Financial Aid Counselor will assist with the following important tasks:

• Providing consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
• Supporting the administration of the FAFSA and financial aid programs, which includes but are not limited to, conducting financial need analysis, aid offers, reconsideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV (R2T4).
• Using financial aid systems, websites and data reports for financial aid processing.
• Collaborating with OSFA, Enrollment Management (EM) and other campus partners on financial aid and OSFA projects/services.
• Representing OSFA on financial aid matters for OSFA/EM outreach events for campus and community partners as needed