Processing Coordinator, UMKC Office of Financial Aid & Scholarships

Hiring Department

Office of Financial Aid and Scholarships

Job Description

Responsible for managing and coordinating processes and procedures

related to assigned institutional scholarship programs. This

includes, but is not limited to NCAA scholarship compliance,

Trustees Scholars processing, micro - grant programs, KC Scholars

processing, and other major aid initiatives. Provides excellent

customer service and guidance to scholarship applicants, student -

athletes, and their families throughout the scholarship and

financial aid process. Assists with maintaining and improving

scholarship-related processing reports vital to standard financial

aid and athletic compliance operations. The Coordinator must

possess strong process-improvement and documentation skills and be

able to work effectively as part of a team serving a diverse

student population.

CHARACTERISTIC DUTIES

• Provide accurate and responsive advising to prospective, new,

and current students and their families throughout the scholarship

and aid process.

• Maintain current knowledge and understanding of institutional

scholarship requirements, NCAA rules and regulations related to

financial aid, KC Scholars program criteria, Trustees Scholars

criteria and program processing, micro-grant guidelines, and other

compliance frameworks as assigned.

• Administer specific scholarship programs by processing aid on

students accounts to maintain compliance and timely awarding of

aid.

• Communicate policy changes and regulatory updates to leadership

and provide recommendations for implementation to ensure continued

compliance.

• Prepare. Compile, and/or work reports related to scholarship

utilization, compliance, eligibility monitoring, and projections,

as requested.

• Collaborate with internal and external partners, including

Athletics, academic units, community scholarship organizations, and

Enrollment Management—to manage scholarship programs and ensure

compliance with NCAA, state, institutional, and donor

requirements.

• Represent the office and scholarship programs with

professionalism and adaptability, using strong interpersonal skills

to build rapport, read situations accurately, and engage

stakeholders in a positive, solutions - focused manner while also

cultivating trust and positive influence across scholarship

programs.

• Contribute to aligning scholarship policies and procedures with

the University’s strategic enrollment and student retention

goals.

• Regularly prepare and process compliance and operational

reports, including NCAA award processing and scholarship

reconciliation reports.

• Assist with data analysis, process enhancements, and

improvements to scholarship awarding, application review,

packaging, and program monitoring.

• Demonstrate excellent attention to detail in all scholarship

decisions and processing tasks.

• Maintain knowledge of policies in other departments (Registrar,

Cashiers, Athletics Compliance, Academic Units) and understand

their impact on a student’s scholarship eligibility.

• Maintain student confidentiality in accordance with FERPA

regulations.

• Complete assigned duties with a high degree of accuracy while

experiencing frequent interruptions and managing multiple

deadlines.

• Seek opportunities for continuous improvement and recommend

enhancements to increase the efficiency and effectiveness of

scholarship processes.

• Perform other duties as assigned.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and

experience and at least 2 years of experience from which comparable

knowledge and skills can be acquired is necessary

Preferred Qualifications

Experience in academic advising, financial aid counseling,

scholarship administration, accounts receivable, or NCAA compliance

preferred.

Anticipated Hiring Range

The anticipated hiring range for this position has been established

as $18.87-$21.27 per hour.

Salary is determined by a variety of factors, including but not

limited to, the individual’s particular combination of education,

skills, and experience, as well as organizational

requirements.

Your total compensation goes beyond the number on your paycheck.

The University of Missouri provides generous leave, health plans,

and retirement contributions that add to your bottom line.

Grade: GGS 008

University Title: Senior Student Support Specialist

To review the University of Missouri’s Staff Compensation Structure

you can view the Job Code detail page . Internal applicants can

determine their university title by accessing the Talent Profile

tile in myHR.

Application Deadline

For best consideration, submit application materials by March 22,

2026. Applications will be accepted until this position is

filled.

Sponsorship Information

Visa Sponsorship Information

Applicants must be authorized to work in the United States. The

University will not sponsor applicants for this position for

employment visas.

Community Information

Kansas City offers the best of both worlds—a vibrant, urban

community with Midwestern appeal. The city’s rich history and its

modern-day, innovative thinking come together to create an eclectic

group of neighborhoods that offer a little something for everyone.

From thriving arts districts, an energetic downtown nightlife,

casual to upscale shopping and champion sports teams, you will have

no problem making yourself at home. Of course, one of Kansas City’s

biggest claims to fame is its food, especially its world-famous

barbecue. Foodies will delight in the culinary scene found

throughout the city. Ranging from award-winning chefs to cozy pizza

joints, Kansas City definitely is not lacking any flavor.

UMKC’s campuses are conveniently nestled in the middle of all the

action. Volker Campus is just minutes from the legendary Country

Club Plaza, perfect for shopping or restaurants for lunch or

after-work happy hours. Surrounded by hip neighborhoods and

eateries, the Health Sciences Campus is located downtown near

University Health Truman Medical Center and Children’s Mercy

Hospital.

UMKC is proud to be “Kansas City’s university,” and the campus and

its people celebrate all the characteristics of the surrounding

community. To learn more about life in Kansas City and find more

resources, visit VisitKC.com.

Benefit Eligibility

This position is eligible for University benefits. As part of your

total compensation, the University offers a comprehensive benefits

package, including medical, dental and vision plans, retirement,

paid time off, short- and long-term disability, paid parental

leave, paid caregiver leave, and educational fee discounts for all

four UM System campuses. For additional information on University

benefits, please visit the Faculty & Staff Benefits website at

https://www.umsystem.edu/totalrewards/benefits

.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity

Employer .

To request ADA accommodations, please call the Office of Equity

& Title IX at 816-235-6910.