Job Title: Assistant Director of Financial Aid Systems

Location: MGA - Macon

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 290354

About Us

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

Under the supervision of the Director of Financial Aid, the Assistant Director of Financial Aid Systems is responsible for providing oversight of systems and technology for the Office of Financial Aid and serves on the administrative leadership team. In partnership with others the Assistant Director works towards automation for complex financial aid functions, ensures compliance with procedures, audit access and use of data and systems, and assists with the training of staff related to system changes. This is an advanced technical and financial aid position. It is expected that the incumbent will develop best practices for managing extensive and complex financial aid data within the Office of Financial Aid. The Assistant Director of Financial Aid Systems will possess strong technical and analytical skills, be self-directed and detail oriented. This position requires accuracy, teamwork, and high productivity in a high functioning office focused on supporting student success.

Responsibilities

Administration of Financial Aid Technology and Data (85%) -

Oversee the analyst and loan coordinator staff. This includes the leadership of staff and establishing and monitoring goals.

Directs computer systems, technology, and special projects in the Office of Financial Aid. Ensures efficient use of information systems and maintains knowledge of current and new technologies. Make recommendations on how best to use information systems to support financial aid operations in consultation with the Director and collaboration with the Enterprise Information Systems team.

Translate federal regulations/business requirements into tangible data to set up Ellucian Banner Financial Aid system for packaging of institutional, state and federal student aid. This includes preparing, testing, and upgrading of systems utilized within the Office of Financial Aid.

Serves as the Destination Point Administrator for Federal and State systems. This includes assisting with the preparation of federal, state and institutional fiscal and statistical reports.

Provide technical assistance, documentation, and training for financial aid staff on system procedures, system integration, data integrity, and reporting.

Direct the loan processing, loan advising, and loan default management programs.

Directs staff on the development and assessment of communication to prospective and current students.

Assist with office-wide strategic planning and implementation, as well as enrollment management and campus initiatives.

Coordinates/Participates in Financial Aid Advisor Functions (5%) -

Has the knowledge and capability to act as back-up for file processing, customer service, and advising students when needed during peak times or as needed

Other Duties as Assigned (10%) -

Performs other related duties specific to financial aid regulatory requirements and day-to day operations as assigned by supervisor and/or to provide maximum office efficiency.

Required Qualifications

Educational Requirements

Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.

Required Experience

Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for five or more years.

Knowledge, Skills, & Abilities

Experience in reconciling student financial aid programs at a comparable college or university preferred.

Experience writing simple to complex SQL or other query systems and working with relational databases.

Experience With Ellucian Banner Highly Preferred.

Knowledge of Oracle database structure and Microsoft Office application suite, particularly Excel.

Must have multi-tasking abilities and be able to process large volumes of work with accuracy.

Demonstrated ability to work collaboratively and communicate with functional and technical staff, and other departments to resolve programmatic issues and updates.

Knowledge of financial aid regulations and procedures.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 877.251.2644. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

Health insurance
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Sick Leave
Vacation Leave
Parental Leave
Retirement
Employee discounts
Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.

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Assistant Director of Financial Aid Systems