Supervisor Patient Financial Services - Full Time - Days - AHSIC

The AR Supervisor is responsible for overseeing the accounts receivable team to ensure timely and accurate billing, posting, and collections for Durable Medical Equipment (DME) services. This role focuses on optimizing revenue cycle performance, reducing aging accounts, and maintaining compliance with CMS, payor guidelines, and company policies.

Principal Responsibilities

• Supervise daily operations of the AR team, including payment posting, claim follow-up, and denial management.
• Monitor AR aging reports and implement strategies to reduce outstanding balances.
• Ensure compliance with CMS regulations, payor requirements, and internal policies.
• Train and mentor team members on billing processes, system updates, and best practices.
• Collaborate with insurance verification, customer service, and cash posting teams to resolve issues impacting collections.
• Develop and maintain reporting tools to track KPIs such as DSO (Days Sales Outstanding), collection rates, and denial trends.
• Assist with audits and provide documentation for accreditation and regulatory reviews.
• Identify process improvement opportunities and work with leadership to implement changes.
• Handle escalated issues from staff and communicate resolutions effectively.
• Maintain confidentiality and accuracy in all financial transactions.
• Process bi-weekly payroll for staff.
• Any other duties as deemed necessary.

AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health System (AHS).

Our Business Units

• AtHome Medical - a Durable Medical Equipment Company, combining professional services and high-quality medical products.
• Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex.
• Real Estate Division - Commercial Property and Residential Housing ownership and management services for AHSIC and AHS.
• MSO - Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others.
• Eagle Ambulance - a private ambulance company.
• Joint Ventures - Investment interests with various healthcare organizations.
• AHa! Innovation Center - an incubator designed to promote and commercialize innovation in the health care arena.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Atlantic Mobile Health is anon-profitcorporation dedicated to providing the finest air and ground medicaltransportation services. We offer immediate and emergent response to municipalities and facilities, as well as non-emergency transportation for patients who need stretcher transportation. The MICU is an emergency response unit that augments the basic life-support therapies provided by local first aid squads and fire departments. Our Air and Ground teams provide some of the most advanced care available for scene emergencies and interfacility transport for our most complex and critical patients. The Patient Transfer Center offers a time-saving service for doctors and staff at any hospital who wish to consult with a specialist or initiate a patient transfer into any Atlantic Health Medical Center. The Atlantic Training Center is one of New Jersey's largest providers of emergency medical education, which also offers CPR and First Aid training to community groups, businesses, and the general public.

Education

• Bachelor's Degree preferred or a combination of relevant work experience and education

Experience

• 2 years in Home Care/Durable Medical Equipment environment preferred
• Experience with Medicare, Medicaid & commercial insurance coverage criteria preferred
• Must possess excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills with abilityto handle a variety of sensitive and confidential situations with tact and diplomacy.
• Excellent time management skills required, enabling the employee to prioritize and carry out multiple projects and initiatives.
• Must possess excellent computer skills and be proficient in Excel.