SENIOR ASSISTANT DIRECTOR, Enrollment, Financial Assistance

About the position

Boston University Financial Assistance seeks a Senior Assistant Director for Awarding. The Senior Assistant Director supervises a team of professionals to support the recruitment and retention efforts of the BU Financial Assistance undergraduate office, manages an awarding and outreach area of the office, and provides timely review and awarding of financial aid. This role supervises Awarding Assistant Directors.

The Senior Assistant Director works closely with colleagues within the central financial aid office and manages undergraduate Satisfactory Academic Progress review. This role reports to the Associate Director for Awarding and Counseling.

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA's mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Responsibilities

• Supervision and leadership
• Reviewing financial aid applications
• Training staff
• Problem resolution
• Participate in internal committee meetings
• Fund reconciliation and ensuring timely disbursement of funding and compliance with federal regulations and University policies

Requirements

• A cover letter is required for consideration.
• A Bachelor's degree is required for this position.
• Has at least three years of previous experience in a similar role
• Has at least 2 years of management experience
• Possesses strong analytical and organizational skills
• Is detail-oriented
• Displays excellent interpersonal and written/oral communication skills
• Is an effective problem solver
• Works well independently in a fast-paced and team-oriented environment

Nice-to-haves

• Prior working knowledge of federal and state financial aid policies, procedures, and regulation are preferred but not required.
• Experience using PeopleSoft Campus Solutions and managing Satisfactory Academic Progress review is a plus.