Assistant Director of Financial Aid

Harford Community College is seeking an experienced, student-centered Assistant Director for the Financial Aid Office (FAO) to support and guide daily office operations, ensuring compliance with regulations, promoting efficient processes, and delivering exceptional service to students.

In this key leadership role, the Assistant Director supports staff development, oversees financial aid processes, leverages technology to improve operations, and serves as the lead financial administrator in the absence of the Director. This position plays a vital role in strengthening programs, enhancing outreach, and maintaining compliant and efficient financial aid operations.

Key Responsibilities

• Provide leadership and supervision for FAO staff, including training and ongoing support
• Ensure compliance with federal and state regulations and institutional policies
• Collaborate with college departments and serve as a liaison with the U.S. Department of Education as needed
• Maintain and troubleshoot the financial aid database and Student Information Systems
• Assist with annual audits, program reviews, FISAP, reconciliations, and required reporting
• Create efficiencies in aid administration and support continuous program improvement
• Participate in state, regional, and national professional development opportunities
• Serve on committees, engage in outreach activities, and develop program materials

Required Education

• Bachelor’s degree

Required Experience

• Minimum of 2 years of financial aid experience in a higher education setting
• Minimum of 2 years of experience in accounting, banking, or non-profit financial assistance
• At least 1 year of supervisory experience

Required Knowledge, Skills & Abilities

• Ability to interpret and implement federal and state regulations
• Strong communication and customer service skills with a student-centered focus
• Proven ability to supervise, train, and support staff
• Strong analytical, organizational, and attention-to-detail skills
• Ability to manage multiple priorities and meet deadlines accurately
• Proficiency in Excel and Student Information Systems
• Ability to work effectively with all levels of the organization

For best consideration, apply by January 26, 2026.

https://harford.peopleadmin.com/postings/5660

If you are passionate about student success, compliance, and operational excellence in financial aid, we encourage you to apply.