Student Financial Services Counselor

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title: Student Financial Services Counselor

School/Division: Enrollment Management

Full Time/Part Time: Full-Time

Description

Reporting to the Director of Student Financial Services, the Student Financial Services Counselor provides personalized financial services assistance to Hofstra students and families. Candidates must be willing and able to organize and handle all aspects of administration and adhere to rules and regulations of Hofstra University, the Colonial Athletic Conference, and the NCAA . This position requires some evening and weekend events, both in person and virtual.

Responsibilities include, but are not limited to

• Counsels students and parents concerning financial aid, bills, and payment.
• Evaluates applications including performing needs analysis and determining eligibility for federal, state, and University awards.
• Processes student account information and assists with outreach efforts both on campus and in the community, including high school night presentations.
• Performs other related duties as assigned.

Qualifications

• Bachelor's degree required.
• Minimum 1 to 2 years relevant experience.
• Valid driver's license.
• Strong interpersonal, administrative, oral, and written communication skills.
• Working knowledge of PC based word processing and spreadsheets.
• Strong customer service skills.

Preferred Qualifications

• Familiarity with computerized financial aid systems, especially Ellucian Banner preferred.
• Knowledge of college financial aid and/or college student account processes.

EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.