Graduate Financial Aid Assistant Director

We are seeking a passionate and dedicated individual for the role of Graduate Financial Aid Assistant Director. This position plays a crucial role in the recruitment of potential graduate students while providing vital information and support to current students regarding financial aid options.

Your key responsibilities will include

• Determining eligibility for financial aid and awarding funds according to federal, state, and institutional guidelines.
• Ensuring compliance with all relevant legislation, regulations, and policies governing financial aid.
• Managing a caseload of graduate student applications, including file reviews, verifications, and awarding.
• Counseling students on financial aid processes, including application procedures, loan processing, and satisfactory academic progress.
• Facilitating prompt and professional resolutions to student queries and concerns.
• Managing Title IV awarding for federal programs, including Direct Loans and TEACH Grants.
• Providing analytical support in creating reports, charts, and data visualizations to enhance departmental activities.
• Assisting the Director of Graduate Financial Aid with communication strategies, technical support, and troubleshooting needs.
• Developing and implementing projects that improve services for graduate students and ensure compliance with internal policies.
• Participating in recruitment events, orientations, and presentations to attract and retain graduate students.

The ideal candidate will have strong communication skills and a commitment to delivering an exceptional customer experience to our students. If you are dedicated to helping students navigate their financial aid options and want to contribute to our mission, we encourage you to apply.

This position is office-based with no specific or unusual physical demands required.