Assistant Director of Financial Aid, Federal Programs

IMPORTANT APPLICATION INSTRUCTIONS

• Upload Resume or Curriculum Vitae for automatic

population of information to the application.

• The contact information, work experience, and education listed

on your Resume/CV will be parsed and input into your Montclair

application.

• Review information and double-check all fields

containing information that the system parsed – the software is

intelligent, but you need to verify that the data is accurate.

• In the “My Experience” section, you will find a

Resume/CV upload option where you can submit your cover letter and

all other supporting documents.

Note: If you have an expansive CV, we recommend that you

apply manually and only include the positions you have held in the

last ten (10) years . You will then be able to attach your

Resume/CV, as well as all other supporting documentation in the "My

Experience" section of your application.

Job Description

SUMMARY

Reporting to the Senior Associate Director of Financial Aid

Compliance, the Assistant Director of Financial Aid, Federal

Programs is responsible for managing the processing,

reconciliation, and compliance of all federal financial aid

programs, including Pell Grant, Direct Loans, FSEOG, and Federal

Work-Study. This position ensures that all federal funds are

administered accurately, timely, and in compliance with U.S.

Department of Education regulations and institutional policies. The

role requires deep operational knowledge of Banner, Automic, and

EDconnect systems, and plays a key leadership role in maintaining

audit readiness, supporting federal reporting, and optimizing

system workflows.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Manage daily operations related to Title IV programs, including

Pell Grant, Direct Loans, FSEOG, and Federal Work-Study.

• Ensure timely origination, disbursement, and reconciliation of

federal aid funds using Banner, EDconnect, and related

systems.

• Oversee Return of Title IV (R2T4) processing in compliance with

federal regulations and institutional deadlines.

• Maintain accurate fund balances and ensure reconciliation with

the Business Office and COD.

• Execute and monitor financial aid processing jobs in Automic

(UC4), ensuring accurate data integration with

Banner.

• Utilize EDconnect for downloading and uploading COD files

(origination/disbursement records, acknowledgements, reconciliation

files).

• Troubleshoot system and data issues across Banner, Automic, and

EDconnect platforms in collaboration with IT and financial aid

systems staff.

• Support configuration and optimization of Banner financial aid

modules related to federal aid.

• Monitor compliance with Title IV regulations and institutional

policies for all federal aid programs.

• Prepare for annual audits, Program Participation Agreements

(PPA), and FISAP reporting.

• Stay up to date with federal regulatory updates and advise on

necessary policy/procedure changes.

• Assist with internal and external audits by preparing

documentation and responding to audit findings.

• Train and support financial aid staff on federal aid policies,

system use, and file processing procedures.

• Serve as liaison to IT, Student Accounts, and other campus

departments regarding federal aid workflows and system

interfaces.

• Provide technical support and act as a subject matter expert on

federal processing and compliance.

• Resolve escalated federal aid issues related to disbursement,

overawards, loan eligibility, and reporting.

• Assist counselors with federal program-related questions or

cases.

• Provide occasional support for financial aid outreach,

orientations, or workshops.

• Management reserves the right to update job responsibilities at

any time.

QUALIFICATIONS

REQUIRED

• Bachelor's degree from an accredited college or

university.

• Minimum five years’ experience working in operational support

of financial aid processing, preferably

• with Banner or Workday.
• Experience with report generation, preferably in COGNOS.
• Knowledge of State and Federal regulations affecting financial

aid.

• Experience supporting Federal grants, State grants, Private and

Direct Lending process.

PREFERRED

• Prior experience in handling professional judgement request or

appeals

• Familiarity with institutional and third-party study abroad

programs

• Proficiency in Spanish
• Experience with state grant systems

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how

their background, skills and education match the needs of the

University. When applying, please take a moment to carefully read

and follow the steps in the application instructions.

Salary Range

$85,000.00-$95,000.00 Annually

The position may also be eligible for comprehensive benefits,

including health insurance, retirement plans, and tuition

assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Montclair State University considers factors such as, but not

limited to, scope and responsibilities of the position, candidate’s

relevant work experience, education, skills, and internal equity,

when extending an offer.

Salary offers for internal employees who are part of a collective

bargaining unit (CBU) and are applying to a position that is within

a CBU will be determined in accordance with contractual

provisions.

Department

Financial Aid

Position Type

Administrative

Contact Information

For questions or concerns, please contact Human Resources' Workday

Recruiting Support at 973-655-5000 (Option 2), or email

talent

@montclair.edu .

Inclusion Statement

Montclair State University values access and educational

excellence. We are committed to an environment of diverse

perspectives which ensures that graduates will be civically

engaged, committed to democracy, and prepared to thrive as global

citizens. We foster a community that promotes varied experiences

and voices. We seek applicants who will contribute diverse ideas

and perspectives and who value an environment that promotes

educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative

Action institution with a strong commitment to diversity.

Additional information can be found on the website at

www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to

discriminate on the basis of sex or gender, and does not

discriminate on the basis of sex or gender in the operation of

education programs and activities. The requirement to not

discriminate on the basis of sex or gender in the operation of

education programs and activities extends to admission and

employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/