Director of Student Financial Aid & Veterans Services

Salary: $93,437.00 - $102,780.70 Annually

Location : Athens, TX

Job Type: Full-Time Administration

Job Number: 202400188

Department: Financial Aid

Opening Date: 12/17/2025

Description

The Director of Student Financial Aid and Veterans Services is responsible for overseeing and administering all state and federal financial aid programs, ensuring timely and accurate disbursement of funds to eligible students at Trinity Valley Community College. This role includes preparing federal applications, determining financial aid awards, maintaining compliance with federal, state, and Veterans Affairs (VA) regulations, and providing guidance to students and families on financial aid processes. The Director is accountable for budget preparation, record-keeping, and managing financial probation and suspension lists, all while maintaining strict confidentiality. Additionally, the Director represents the college at relevant meetings, contributes to policy development, and supports student success by ensuring access to financial resources and VA benefits.

REPORTS TO: Vice President of Student Services

Job Duties

• RESPONSIBILITIES:
• Administer State, Federal (Title IV), and institutional student financial aid programs, including packaging, awarding, disbursing, and reconciling funds.
• Maintain compliance with federal and state regulations (e.g., Title IV, VA benefits, TEOG, Return to Title IV, SAP, TPEG).
• Maintain and manage the Title IV Participation Agreement and ensure valid participation.
• Oversee the institution's Default Management Plan and implement prevention initiatives.
• Oversee the development of award amounts and timely disbursement of funds to student accounts while ensuring the maintenance of accurate student records.
• Prepare required federal, state, and institutional reports, including audit documentation and reviews.
• Develop, monitor, and control the annual departmental budget and student cost of attendance budgets.
• Ensure compliance with VA program requirements and provide information about financial aid and VA programs to students and parents.
• Conduct internal audits and prepare for external reviews to maintain high compliance standards.
• Collaborate with internal stakeholders-Business Office, Admissions, Foundation, Student Records-and external entities, including auditors, TEOG, DOE, VA, etc.
• Serve as a liaison to agencies (DOE, THECB) and represent the institution in professional associations (NASFAA).
• Attend relevant meetings, workshops, and seminars.
• Work assigned schedule, comply with timekeeping policy, and maintain confidentiality of information.
• Perform other duties as assigned by supervisory personnel.
• SUPERVISOR RESPONSIBILITIES:
• Achieve department objectives by supervising staff and monitoring work processes.
• Recruit, select, orient, and train employees while fostering personal growth opportunities.
• Drive staff performance through coaching, counseling, and discipline.
• Plan, monitor, and appraise job performance annually, providing constructive feedback.
• Develop, maintain, update, implement, and enforce policies and procedures, ensuring alignment with evolving regulations and best practices.
• Maintain a safe and healthy work environment by adhering to organizational standards and legal regulations.
• Oversee the development of presentations and workshops for students, families, high school counselors, and other college staff.
• Complete operations by developing schedules, assigning work, gathering resources, and resolving operational problems.
• Ensure adherence to quality and customer service standards.
• Set performance goals and deadlines in alignment with the college's plans.
• Organize workflow and clarify employee duties and delegated tasks.

Qualifications

EXPERIENCE REQUIRED

Five (5) years' experience in post-secondary financial aid office and a minimum of three (3) years' of supervisory experience

PREFERRED

Eight (8) years' experience in post-secondary administration, financial management, or student financial aid leadership role.

Knowledge and Skills

• Typing/Data Entry
• Microsoft Office Proficiency
• Equipment Operation
• Written and Oral Communication
• Interpersonal and Customer Service Skills
• Public Speaking and Presenting
• Bookkeeping and Basic Math
• Leadership and Management
• Attention to Detail
• Time Management
• Organizational Skills
• Knowledge of Federal Regulations and Compliance Law
• Administrative Practices

1. Health Benefits

• Medical Insurance: Comprehensive plans through the Texas Employees Group Benefits Program (GEA), including various PPO and HMO options. Coverage includes preventive care, hospitalization, and specialist visits.
• Dental Insurance: Includes coverage for routine dental care, major procedures, and orthodontia.
• Vision Insurance: Coverage for eye exams, glasses, and contact lenses.

2. Retirement Benefits

• Retirement Plan: Defined benefit pension plan through the Texas Retirement System (TRS), offering a predictable monthly benefit upon retirement based on years of service and salary. Faculty and Administration have the choice of enrolling in the Optional Retirement Plan (ORP) or TRS.
• Optional Savings Plans: 403(b) and 457(b) plans available for additional retirement savings, with options for pre-tax and Roth contributions.

4. Insurance Benefits

• Basic Life Insurance: Employer paid benefit.
• Optional Life Insurance: Employer paid benefit of 2x annual salary, with option to purchase additional life insurance.
• Dependent Life Insurance and Accidental Death and Dismemberment Insurance: Additional life insurance options available for employee and/or dependents.
• Short-Term Disability Insurance: Employer paid benefit that provides income replacement for short-term disabilities due to illness or injury.
• Long-Term Disability Insurance: Provides ongoing support for long-term disabilities, ensuring financial stability during extended periods of inability to work.

5. Employee Assistance Program (EAP)

• Confidential Support: Access to counseling and support services for personal and work-related issues, including mental health support, financial advice, and legal services.

6. Professional Development

• Training Opportunities: Access to job-related training programs, workshops, and seminars to enhance skills and career growth.
• Tuition Reimbursement: Financial assistance for educational expenses related to job advancement and professional development.

7. Additional Benefits

• Flexible Spending Accounts (FSAs): Tax-advantaged accounts for eligible medical expenses and dependent care.
• Employee Discounts: Access to various discounts on products and services (ERS Beneplace).
• Paid Leave: Generous time off with vacation, sick, and/or personal leave available depending on classification.

01

Do you have a bachelor's degree?

• Yes
• No

02

Do you have five (5) years experience in post-secondary financial aid office?

• Yes
• No

03

Do you have minimum of three (3) years of supervisory experience?

• Yes
• No

Required Question