Advisor Financial Aid

## Join Us as a Financial Aid Advisor

Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care.

Whether you're working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate information, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact, this is the job for you.

### What You'll Do

You'll support students through every step of the financial aid process, ensuring they have everything they need to succeed. Your day-to-day work involves delivering exceptional service with compassion, clarity, and efficiency while helping students overcome financial hurdles. You'll identify and address barriers to starting or continuing school with creative and effective solutions, explaining federal aid, FAFSA, scholarships, and other options to help students make informed financial decisions.

Collaboration is key in this role—you'll work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

### What We're Looking For

You'll need a High School Diploma or GED at minimum; some college coursework is preferred. The ideal candidate brings 3 years of customer service or sales experience, with 2 years in Financial Aid highly preferred. Title IV experience is also preferred, and bilingual fluency in Spanish is a plus.

Beyond experience, you should have excellent customer service and communication skills, strong organizational abilities with meticulous attention to detail, and proficiency with computer applications including Word, Excel, and Share. Point.

### Compensation and Benefits

This full-time position offers $23 to $25 per hour. You'll receive paid training to get up to speed quickly. After 6 months of employment, you and your immediate family become eligible for a tuition waiver at UTI and Concorde campuses.

Competitive benefits include a robust paid time off program covering vacation, sick leave, flexible time, and holidays. After 90 days, you'll be enrolled in our retirement plan with a 50% match on the first 6% of your contributions. New parents receive 4 weeks of paid parental leave for both birthing and non-birthing parents to bond with a new baby.

Health insurance starts on the first of the month following one full month of employment, offering health, vision, and dental coverage for you and your dependents. We also provide competitive pet insurance through ASPCA for your furry family members.

### Why Universal Technical Institute

With 60 years of experience, Universal Technical Institute is trusted by 35+ industry leading brands and operates 16 campuses offering 16 technical programs. We're on a mission to expand our reach and increase our impact one life at a time—and that starts with caring about you. We believe in making a real change in the lives of our employees and our students. Come be part of our legacy.